Intake Coordinator - New Rochelle, United States - Northeast Family Services

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    Job Description Job DescriptionNortheast Family Services is seeking an experienced, bilingual, Intake Coordinator to join our growing NY teamThe Bilingual Intake Coordinator manages all aspects of the registration and admissions process for Northeast Family Services in NY, including all 5 boroughs and Westchester county.

    They are responsible for answering incoming calls, gathering referral information, verifying insurance coverage, and scheduling clients appointments.

    To be successful in the Intake Coordinator position, you need to be highly organized, detail oriented, and have a working knowledge of payer portals, co-pays, deductibles, and health insurance benefits.

    Top candidates will also have excellent interpersonal skills and work well as part of a multidisciplinary team that includes therapists, clinicians, nurse practitioners and peers.

    If youre looking for rewarding work, have experience working in a behavioral health environment, and enjoy helping people obtain the support they need, dont miss this career opportunityThis is on-site position in New Rochelle, NY, not remote.

    In-office, day shift hours required.
    Bilingual English / Spanish is required for this role.


    Qualifications:
    HS Diploma or equivalent requiredMinimum of 2 years' experience in patient intake and schedulingBilingual in English / Spanish requiredWorking knowledge of insurance benefits and authorizationsProficient computer literacy, including Microsoft Office and Electronic Health Records (EHR)

    Experience working with and helping clients with co-occurring disordersMust have prior experience with behavioral health fieldAbility to keep client and company confidencesExcellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stressStrong time management and organizational skillsBenefits:
    Health, dental & vision3 weeks paid vacation11 paid holidays (including Juneteenth, the day after Thanksgiving, Christmas Eve, and NY Eve.)

    Generous sick time including mental health days401k retirement plan with up to 4% matchVoluntary short and long-term disabilityVoluntary Life InsuranceDependent care savings accountMileage reimbursementLongevity award - Monetary bonus and a vacation day annuallyCompany provided laptop and cell phoneOpportunity for professional growthSupervision for licensure providedTuition ReimbursementPersonal cell phone discountCompensation:
    Full Time - Salary $40,000 - $55,000#J-18808-Ljbffr