Advisor, Retail Channels - Río Piedras
Only for registered members Río Piedras, United States
1 week ago
Job summary
The Advisor ensures an exceptional experience for Concierge customers. Provides operational and service management for the unit ensuring compliance with customer commitments. Anticipates and resolves friction in customer experience driving continuous improvements based on data analysis dashboards customer feedback and quality reports.Responsibilities
- Concierge Customer Service Management Ensure an exceptional differentiated service experience for high-value customers.
- Operational Management Establish and optimize internal processes to ensure operational fluidity efficiency monitor daily execution and ensure regulatory internal policy compliance.
Job description
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