Jobs
>
Maumee

    Patient Service Coordinator - Maumee, United States - ProMedica Health System

    ProMedica Health System
    ProMedica Health System Maumee, United States

    2 weeks ago

    Default job background
    Part time
    Description
    Being a part of a large family has advantages.

    With more than 500 ProMedica Physicians and advanced practice providers, our network is the region's most complete, with connections to leading hospitals and a wide spectrum of health services.

    ProMedica Physicians have locations serving northwest Ohio and Southeast Michigan, all working together with a single mission:
    the health of our communities.

    Position Summary

    Key member of a patient centric care delivery model for high quality and service within the office setting. Performs at or above the standards of care set for the superior patient experience in clinical and non-clinical settings.

    Able to proficiently and effectively navigate through multiple information technology platforms, EHR work queues and applications to provide and support best practices/protocols, value based care, supporting, implementing, and demonstrating the Core Values of ProMedica.

    Immediately greets patients and visitors as they make contact with the practice.
    Registers new patients and verifies patient demographics and insurance information on existing patients as they arrive for their appointment.

    Answers and/or triages patient telephone calls, records complete and accurate messages and obtains necessary instructions from the provider, office manager, nurses, etc.

    when appropriate.
    Coordinates the scheduling of patient appointments following the appropriate processes and procedures.
    Reschedules patients for follow up as requested by providers.
    Collects the appropriate co-payment, deductible or visit fee; as well as, outstanding balances when appropriate.

    Provides excellent patient service by documenting information accurately, promptly and legibly in order to meet regulatory requirements and practice standards.

    Utilizes medical charts, forms, practice management systems and all forms of electronic communication efficiently.
    Communicates professionally with patients, providers, and co-workers at all times. Supports internal and external customers, to maintain a superior customer experience across the continuum of care through teamwork.
    Maintains the provider schedule to meet customer service, access, and productivity standards of the office.
    Assists clinical staff and/or providers with outgoing phone calls to patients, pharmacies, or other providers as appropriate.
    Participates in practice staff meetings
    May function as a Medical Scribe. Must follow System Policy SP17-14 while functioning in this role.
    Accurately completes and submits the daily charge and payment reconciliation process.
    Performs other duties as assigned.

    High school graduate or its equivalent.
    Must be able to understand directions (written and verbal), communicate and respond to inquires.
    Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction.
    General computer and typing proficiency.
    Independent judgment and excellent interpersonal skills requiring minimal supervision and guidance.
    Minimum of 1 year experience in a customer service or clerical setting.

    ProMedica is a mission-based, not-for-profit integrated healthcare organization headquartered in Toledo, Ohio. For more information, please visit


    Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category.

    In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact

    Equal Opportunity Employer/Drug-Free Workplace


    Requisition ID: 80811
  • ProMedica

    Patient Service Coordinator

    3 weeks ago

    ProMedica Perrysburg, United States Full time

    Being a part of a large family has advantages. With more than 500 ProMedica Physicians and advanced practice providers, our network is the region's most complete, with connections to leading hospitals and a wide spectrum of health services. ProMedica Physicians have locations ser ...

  • ProMedica Health System, Inc.

    Patient Service Coordinator

    1 week ago

    ProMedica Health System, Inc. Perrysburg, United States Full time

    Key member of a patient centric care delivery model for high quality and service within the office setting. Performs at or above the standards of care set for the superior patient experience in clinical and non-clinical settings. Able to proficiently Patient, Family, Physician, C ...

  • ProMedica

    Patient Service Coordinator

    2 weeks ago

    ProMedica Perrysburg, United States Full time

    Job Title · Patient Service Coordinator - Salpietro and Lea Ortho - Full Time · Category · Patient Safety Assistants and Patient Service Coordinators · Organizational Unit · ProMedica -> ProMedica Physicians Group -> ProMedica Central Physicians L -> Salpietro & Lea - Ortho ...

  • ProMedica

    Patient Service Coordinator

    2 weeks ago

    ProMedica Maumee, United States Part time

    Job TitlePatient Service Coordinator - Fallen Timbers Family Practice - Part TimeCategoryPatient Safety Assistants and Patient Service CoordinatorsOrganizational UnitProMedica -> ProMedica Physicians Group -> ProMedica Central Physicians L -> Fallen Timbers - FP (1067)LocationMau ...

  • ProMedica

    Patient Service Coordinator

    4 weeks ago

    ProMedica Maumee, United States Full time

    Job TitlePatient Service Coordinator - Allergy Immunology - Full TimeCategoryPatient Safety Assistants and Patient Service CoordinatorsOrganizational UnitProMedica -> ProMedica Physicians Group -> ProMedica Central Physicians L -> Allergy Immunology - Maumee (1958)LocationMaumee, ...

  • ProMedica

    Patient Service Coordinator

    3 weeks ago

    ProMedica Maumee, United States Full time

    Job Title · Patient Service Coordinator - Allergy Immunology - Full Time · Category · Patient Safety Assistants and Patient Service Coordinators · Organizational Unit · ProMedica -> ProMedica Physicians Group -> ProMedica Central Physicians L -> Allergy Immunology - Maumee ...

  • ProMedica Health System, Inc.

    Patient Service Coordinator

    4 weeks ago

    ProMedica Health System, Inc. Maumee, United States Full time

    Key member of a patient centric care delivery model for high quality and service within the office setting. Performs at or above the standards of care set for the superior patient experience in clinical and non-clinical settings. Able to proficiently Patient, Coordinator, Custome ...

  • ProMedica

    patient service coordinator

    4 weeks ago

    ProMedica Maumee, OH , USA, United States Part time

    Being a part of a large family has advantages. With more than 500 ProMedica Physicians and advanced practice providers, our network is the region's most complete, with connections to leading hospitals and a wide spectrum of health services. ProMedica Physicians have locations ser ...

  • ProMedica

    Patient Service Coordinator

    4 weeks ago

    ProMedica Maumee, United States Part time

    Job Title · Patient Service Coordinator - Fallen Timbers Family Practice - Part Time · Category · Patient Safety Assistants and Patient Service Coordinators · Organizational Unit · ProMedica -> ProMedica Physicians Group -> ProMedica Central Physicians L -> Fallen Timbers - ...

  • ProMedica Health System

    Patient Service Coordinator

    3 weeks ago

    ProMedica Health System Maumee, United States Full time

    Being a part of a large family has advantages. With more than 500 ProMedica Physicians and advanced practice providers, our network is the region's most complete, with connections to leading hospitals and a wide spectrum of health services. ProMedica Physicians have locations ser ...

  • ProMedica

    Patient Service Coordinator

    1 week ago

    ProMedica Perrysburg, United States Full time

    Job TitlePatient Service Coordinator - River Road Family Physicians - Full TimeCategoryPatient Safety Assistants and Patient Service CoordinatorsOrganizational UnitProMedica -> ProMedica Physicians Group -> ProMedica Central Physicians L -> River Road Family Physicians (3740)Loca ...

  • ProMedica Health System, Inc.

    Patient Service Coordinator

    2 weeks ago

    ProMedica Health System, Inc. Perrysburg, United States Full time

    Key member of a patient centric care delivery model for high quality and service within the office setting. Performs at or above the standards of care set for the superior patient experience in clinical and non-clinical settings. Able to proficiently Patient, Medicine, Coordinato ...

  • ProMedica Health System

    Patient Service Coordinator

    3 weeks ago

    ProMedica Health System Perrysburg, United States Full time

    Being a part of a large family has advantages. With more than 500 ProMedica Physicians and advanced practice providers, our network is the region's most complete, with connections to leading hospitals and a wide spectrum of health services. ProMedica Physicians have locations ser ...

  • ProMedica

    Patient Service Coordinator

    1 week ago

    ProMedica Perrysburg, United States Full time

    Job Title · Patient Service Coordinator - River Road Family Physicians - Full Time · Category · Patient Safety Assistants and Patient Service Coordinators · Organizational Unit · ProMedica -> ProMedica Physicians Group -> ProMedica Central Physicians L -> River Road Family P ...

  • Crane 1 Services, Inc.

    Service Coordinator

    1 week ago

    Crane 1 Services, Inc. Toledo, United States

    Service Coordinator · Reports to: Service Manager As a Service Coordinator, you will work with clients to provide quality service and to ensure clients get the services they need. There is a heavy customer service basis, as the Service Coordinator is often the initial contact, so ...

  • Mercy Health

    Patient Services Coordinator

    2 weeks ago

    Mercy Health Toledo, United States Part time

    Thank you for considering a career at Mercy Health · General Summary: · Under general supervision, and according to established policies and procedures, performs all clerical business functions in a medical office, clinic or ambulatory setting. · Knowledge, Skills, and Abiliti ...

  • Paul Mitchell Schools

    Service Desk Coordinator

    4 weeks ago

    Paul Mitchell Schools Sylvania, United States

    Paul Mitchell The School Toledo is seeking a qualified Service Desk Coordinator to join our family With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning env ...

  • McLaren Health Care

    patient coordinator i concierge service

    4 weeks ago

    McLaren Health Care Maumee, OH , USA, United States

    Responsible for scheduling clinic, radiology and other ancillary appointments for returning KCC patients as well as performing all responsibilities of a staff information specialist. · Responsibilities: · * Answers all incoming customer calls. Identify and triage information need ...

  • ProMedica Health System, Inc.

    Patient Service Coordinator

    2 weeks ago

    ProMedica Health System, Inc. Toledo, United States Full time

    Key member of a patient centric care delivery model for high quality and service within the office setting. Performs at or above the standards of care set for the superior patient experience in clinical and non-clinical settings. Able to proficiently Surgery, Patient, Coordinator ...

  • ProMedica Health System, Inc.

    Patient Service Coordinator

    3 weeks ago

    ProMedica Health System, Inc. Toledo, United States Full time

    Key member of a patient centric care delivery model for high quality and service within the office setting. Performs at or above the standards of care set for the superior patient experience in clinical and non-clinical settings. Able to proficiently Patient, Surgeon, Coordinator ...