Call Center Trainer - Virginia Beach, VA
2 weeks ago

Job summary
AvalonBay Communities, Inc., an equity REIT has a long-term track record of developing redeveloping acquiring and managing apartment homes in some of the best U.S. markets delivering outsized risk-adjusted returns to shareholders.
Qualifications
- Bachelor's degree in education Instructional Design Human Capital Development or a related field preferred or equivalent experience
- 1–3 years of training experience in a call center contact center or shared services environment or equivalent
- Minimum of 2 years of call center or shared services experience preferred
- Excellent verbal and written communication skills Strong customer service knowledge with the ability to model best practices Ability to create deliver group presentations written reports clearly concisely Proficiency in Microsoft Office applications including Word Excel PowerPoint Strong time management organizational analytical teamwork skills Demonstrated consulting skills including critical thinking problem-solving decision-making influencing.li>
Job description
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