Relationship Manager - Doral, United States - Ascensus

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    Description
    Newport, an Ascensus company, helps employers offer their associates a more secure financial future throughretirement plans,insuranceandconsulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.

    Section 1:
    Position Summary

    Serve as primary point of contact providing specialized trust and fiduciary services to high-profile institutional accounts, including qualified and non-qualified plans sponsored by Fortune 500 companies

    Section 2:
    Job Functions, Essential Duties and Responsibilities

    Nurtures long standing relationships with clients by delivering high quality and responsive service that exceeds their expectations

    Leads efforts to onboard new accounts, gather relevant information and coordinate account opening process

    Reviews agreements and prepare internal documentation to assure proper administration

    Meets periodically with contacts, ensure timeliness of client deliverables, and field inquiries

    Directs Trust Administrators with the processing of stock and mutual fund trades, wire transfers, checks, plan sub accounting, and various reconciliation processes

    Works closely with Senior Management, Trust Administrators, Operations, Financial Analysts and Attorneys to perform services

    Presents annual account reviews at weekly committee meeting and actively participate in internal planning and coordination meetings

    Facilitates participant communications related to employer stock funds and distributions

    Promotes procedural prudence by complying with policies and procedures, retaining records and responding to audit inquiries

    Identifies cross-selling opportunities to support business development within the

    Supervision
    N/A

    Section 3:
    Experience, Skills, Knowledge Requirements

    Bachelor's degree from an accredited university or college

    Minimum of five years of relevant professional experience

    Strong MS Office skills to include Outlook, Excel, Word and PowerPoint

    PREFERRED (BUT NOT REQUIRED) EDUCATION OR SKILLS FOR THIS ROLE

    Trust system experience (e.g., SEI's Trust3000)

    Certified Employee Benefits Specialist (CEBS) or other retirement industry certificates


    COMPETENCIES
    Client Service Oriented

    Personable

    Team Player

    Proactive

    Problem Solver

    Resourceful

    Independent

    Integrity

    Time Management

    Detail Oriented


    TRAVEL
    Up to 5%
    For all virtual remote positions,


    in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours.

    Additionally, there is an internet work speed requirement of 25 Mbps or better for individual use.

    If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required.

    If you are unsure of your internet speed, please check with your service provider .


    Note:

    For call center roles specifically , it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router.

    Please ensure that you are able to meet these expectations before applying.
    We are proud to be an Equal Opportunity Employer
    Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from

    or

    email addresses. We will never ask you for payment or require you to purchase any equipment.

    If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

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