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IT Manager - Richmond, United States - Vaco Recruiter Services
Description
Job Summary:
The MIS Manager will oversee and provide computer and information services support for the organization.
Duties/Responsibilities:
Plans, leads, and oversees all MIS operations, technology, and services.
Consults with department heads and upper-level management to understand computing needs, recommending and implementing hardware, software, applications, and services to meet these needs.
Assists with troubleshooting of complex and specialized problems and needs.
Maintains records, logs, and metrics related to service and support provided.
Maintains inventory of workstations, peripherals, software licenses, and other equipment and supplies.
Maintains knowledge of trends and developments in technology, systems, applications, and equipment; applies this knowledge to recommend and acquire technology suitable for the organization's needs.
Performs other duties as assigned.
Required Skills/Abilities:
Excellent interpersonal and technical support skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Thorough understanding of information technology, microcomputer hardware and software, and networking principles.
Thorough understanding of design, installation, maintenance, and operation of workstations.
Proficient with Microsoft Office Suite or related software.
Education and Experience:
Bachelor's degree in Operations Management, Information Security, Computer Programming, or related field required.
At least three years of MIS experience with at least one year in a supervisory role required.
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