- Making calls to gather research on accounts and taking calls to explain specific statutes and other account information to the public.
- Other responsibilities include, but are not limited to, organizing a structured filing system, and following processes and procedures for specific tasks.
- Must have a working knowledge of Microsoft Office 365, especially Excel and Outlook.
- Preference will be given to candidates with experience in contact centers, government, military, tax offices, or law enforcement.
- Eleven paid holidays per year
- Generous Paid Time Off Policy (18 days per year to start)
- Medical - company pays 65% of premium for employee + family
- Dental - company pays 65% of premium for employee + family (includes orthodontia)
- Flexible Spending Account (FSA) for medical and dependent care expenses
- Voluntary life insurance (for employee, spouse and children)
- Long-term disability insurance - company pays 100%
- Short-term disability insurance
- Pre-paid Legal plan
- Tuition Reimbursement
- Employee Assistance Program
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Administrative Research Specialist - Charlotte, NC, United States - Tax Management Associates
Description
Tax Management Associates (TMA) is seeking to hire qualified candidates for our Homestead Exemption Audit Program in Charlotte, NC.Homestead Exemption Audit work involves reviewing homestead applications within a state to ensure that the state provides an exemption for only those taxpayers who qualify.
This program requires a high level of professionalism as the Data Analysts will be working with sensitive information.Data Analysts are required to perform a broad range of responsibilities including working as call center agents, tracking account activity, database updates, and various project-related tasks.
Data Analyst team members are integral to an expanding service line, with great opportunities for growth in an active work environment.
This is an on-site position in our Charlotte, NC office.Updating and maintaining databases, including account research and notation.
Must be able to pass a thorough background check and drug screening upon hire and periodically throughout their tenure as a Data Analyst.
TMA works exclusively with state and local government clients to provide services related to this area of taxation and tax administration.
In business for over thirty years, TMA's growth has created opportunities across the country.TMA sales professionals create and maintain client relationships all over the United States and assist in the development and delivery of all of TMA's products and services.
We offer competitive salary and a comprehensive benefits package, intensive training, career opportunities, and an environment that fosters work-life balance, including:We are members of the Employer Support of the Guard and Reserve (ESGR) and the Wounded Warriors Project's Warriors To Work program.
We will continue to seek qualified active duty, transitioning military and veteran candidates for our open positions. If you are a veteran, we strongly encourage you to apply.Tax Management Associates (TMA) is an equal opportunity employer committed to an inclusive workplace and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Consistent with its obligations under federal law, each company that is a federal contractor or subcontractor is committed to taking affirmative action to employ and advance in employment qualified women, minorities, disabled individuals and veterans.
