- Follows current and standardized referral policies and workflows.
- Prioritizes referrals by their urgency and addresses them in a timely manner, works with clinical support staff when urgency determination cannot be made.
- Participates in the selection, orientation and training of referral personnel.
- Ensures complete demographic, insurance information and appropriate/pertaining clinical information is sent to referred specialists.
- Contacts insurance companies to ensure prior approval requirements are met. Presents necessary medical information such as, history, diagnosis and prognosis to insurance companies if deemed necessary to prove medical necessity of services.
- Reviews details and expectations about the referral with both ordering providers and patients. Requests new referrals to be ordered when applicable.
- Develops and implements systems as required by EMR functionality and/or regulatory agencies.
- Identifies and utilizes community resources; establishes relationships with servicing providers and personnel.
- Point of contact for patients and specialists for any questions or rising concerns. Assist in problem solving potential issues related to their referral due to language or social barriers. If unable to help, assist in finding the right point of contact to further help.
- Participates in future change and growth of the health clinic.
- Registration and other office duties shall be addressed as needed.
- Proven work experience as a Referral Coordinator or similar role
- Strong customer service focus
- Effective verbal and written communication skills
- Past experience as a Medical Assistant or License Nursing Assistant is a plus
- Strong Team Player
- Generous ETO: Enjoy an ETO package fostering a healthy work-life balance.
- Education Investment: Receive up to $2,000/year towards Tuition Reimbursement
- Voluntary Benefits: Access medical, dental, vision, disability and Life Insurance plans.
- 403(b)Retirement Planning: Secure your future with our retirement option with employer match
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Referral Coordinator - Woodsville, United States - Cottage Hospital
Description
Title: RHC Referral Coordinator - APPLY TODAYFLSA Status: Non-Exempt - Benefit Eligible
Schedule: Mon-Fri (NO WEEKENDS) 80 hours per period
Pay Cycle: Biweekly
Job Summary:
Join our Rowe Health Center (RHC) healthcare team as a Referral Coordinator, a crucial administrative position that plays an integral role in ensuring seamless patient care within our clinic. The Referral Coordinator will be responsible for receiving and preparing referral documentation for patients, facilitating communication between different departments and services.
About RHC:
The RHC, conveniently located across from the Cottage Hospital Campus, is a Rural Health Clinic that provides a variety of specialists to create a medical home-type environment. Specialties offered include Primary Care, Behavioral Health, Podiatry, Endocrinology, Gastroenterology, General Surgery, Cardiology. We are proud to offer a team-based approach to provide patients with accessible, convenient, high-quality care. Come and join us
Key Job Responsibilities:
Cottage Hospital is not just a place to work, it is a place to make a difference in the lives of the residents of the Upper Connecticut Valley. For 120 years, our hospital has been a symbol of excellence and compassion in healthcare. We have built a culture of excellence where everyone strives to provide the best care possible. Our dedication to quality is evident in the numerous national awards we have received, including the Healthstrong Award for Excellence and being recognized as one of the top 100 Critical Access Hospitals in the country.
At Cottage Hospital, we believe in putting the consumer first by offering cutting-edge services at a reasonable cost. As a designated Trauma Center for adults and pediatrics, we are able to provide life-saving care in emergencies. Our multi-specialty Rural Health Clinic, Center of Orthopedic Excellence, and Ray of Hope acute voluntary inpatient mental health unit further demonstrate our commitment to meeting the diverse needs of our community.
But it's not just about the awards and accolades. We are truly honored to be a part of each patient's healthcare journey. Our mission is to strengthen the health of our community, and we take that responsibility seriously. We pledge to provide accessible, compassionate, and quality care to all who walk through our doors
Location: Woodsville New Hampshire
Not only will you find personal fulfillment in working at our critical access hospital, but you will also have the opportunity to make a significant impact on the community we serve. Woodsville is a charming town located in the picturesque region of Northern New Hampshire, surrounded by the natural beauty of the White Mountains and the Connecticut River. As the one of the sole healthcare providers for both Rural Vermont and New Hampshire, our hospital plays a crucial role in ensuring access to healthcare for the residents of these rural communities. By joining our team, you will be part of a mission-driven organization that is dedicated to improving the health and well-being of our neighbors and fostering a sense of community.
Beyond the hospital walls, Woodsville and the surrounding area offer a variety of recreational activities for outdoor enthusiasts. Enjoy hiking, skiing, snowboarding, and snowshoeing in the nearby White Mountain National Forest. Take scenic drives along the Kancamagus Highway or explore the many hiking trails that lead to breathtaking views. For those who appreciate a calm and peaceful setting, there are ample opportunities for fishing, boating, and camping in the area.
To apply for a position, please click on the "Apply Now" button. You will be directed to our online application portal, where you can submit your resume, cover letter, and any supporting documents.
For any questions you can email HR at or call
We thank all applicants for their interest in Cottage Hospital, however, only those selected for an interview will be contacted. We look forward to reviewing your application and considering you for a rewarding career with us
