- Direct People Management: Serve as immediate manager for Customer Success Managers (CSMs), overseeing daily performance, workload, and professional development.
- Coaching & Training: Provide hands-on guidance on value-driven communication, prioritizing proactive work, difficult customer escalations and identifying renewal/expansion risks.
- Talent Development: Identify skill gaps within the team and develop training programs to improve product knowledge, business acumen,
value-driven communication,
negotiation skills,
strategic customer engagement. -
Customer Success
1 month ago
Only for registered members Los Angeles $18 - $21 (USD)The Customer Success Specialist is at the forefront of ThreadBeast's customer retention efforts, · Engaging directly with members to enhance their experience and retain their business. · This role is ideal for a high-energy, results-driven individual who thrives in a fast-paced e ...
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Customer Success Representative
1 day ago
Only for registered members Los Angeles $50,000 - $65,000 (USD)We are looking for a friendly, proactive, and customer-focused Customer Success Representative to support our clients throughout their entire experience with our company. · Serve as the main point of contact for customer questions, requests, and ongoing support · Assist customer ...
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Customer Success Manager
1 month ago
Only for registered members Los Angeles $75,000 - $90,000 (USD)+We're looking for a Customer Success Manager who will be responsible for growing and managing our most critical customer relationships.Be our customers' trusted advisor as an expert of their needs challenges org equip them with tailored applications or usage of existing Antenna ...
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Customer Success Representative
1 month ago
Only for registered members Los AngelesWe are looking for a friendly, proactive and customer-focused Customer Success Representative to support our clients throughout their entire experience with our company. · ...
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Customer Success Manager
1 month ago
Only for registered members Los AngelesSubject is an educational technology startup looking to elevate this generation's classroom experience and deliver quality education to learners everywhere. We are racing to re-imagine the possibilities of classroom learning. · ...
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Customer Success Representative
1 month ago
Only for registered members Los AngelesWe are looking for a friendly, proactive, and customer-focused Customer Success Representative to support our clients throughout their entire experience with our company. · ...
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Customer Success Director
6 days ago
Only for registered members Los AngelesThis full-time leadership role will guide customer experience, retention and operational efficiency as the organization scales its platform across financial institutions and enterprise clients. · ...
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Customer Success Representative
1 month ago
Only for registered members Los AngelesYour career in the Software-as-a-Service (SaaS) industry starts here. Intaker is seeking a motivated and customer-focused individual to join our team as a Customer Success Representative.As a fast-growing technology startup based in Los Angeles, we're transforming the legal indus ...
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Customer Success Representative
1 week ago
Only for registered members Los Angeles $50,000 - $65,000 (USD)We are looking for a Customer Success Representative to join our team. As a CSR, you will support Customer Success Managers by executing onboarding tasks and working directly with customers via Zoom and async communication. · ...
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Customer Success Manager
1 month ago
Only for registered members Los Angeles $140,000 - $190,000 (USD)At HeyGen our mission is to make visual storytelling accessible to all. We are hiring multiple Customer Success Managers across different focus areas (Onboarding & Scaled CS Strategic Accounts and Renewals). The role exists to ensure customers realize measurable business value fr ...
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Customer Success Manager
3 weeks ago
Only for registered members Los Angeles $140,000 - $190,000 (USD)Job summary · At HeyGen, our mission is to make visual storytelling accessible to all. · Learn more at www.heysen.com/mission-and-culture. · We are hiring multiple Customer Success Managers across different focus areas (Onboarding & Scaled CS, Strategic Accounts, and Renewals).W ...
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Customer Success Manager
1 month ago
Only for registered members Los Angeles Full time $80,000 - $110,000 (USD)+Job summary · Ever call your local taxi company, healthcare provider, or favorite eCommerce brand, · and have a crazy good voice ai answer? That's Flip. · ResponsibilitiesLead product implementation (often before the sale is closed), including setting up integrations, · product ...
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Customer Success Manager
3 weeks ago
Only for registered members Los Angeles Full time+Job summary: We are hiring an Intermediate or Senior Customer Success Manager to join our team at Spare +Benefits: · Market-competitive pay: We benchmark roles annually to attract and retain top talent. · Growth Opportunities: Spare is growing fast and there is uncapped potentia ...
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Customer Success Manager
1 week ago
Only for registered members Atlanta Full timeAs a Scale Customer Success Manager you will own customer outcomes for a large portfolio of customers using PortSwigger products. · ...
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Customer Success Manager
1 month ago
Only for registered members Los AngelesWe are looking for a Customer Success Manager to join our team and ensure our Fortune 500 customers maximize value from Cypris. · As a CSM at Cypris, you'll be a trusted advisor to research leaders and their teams. This role combines proactive relationship management with the tec ...
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Customer Success Manager
3 weeks ago
Only for registered members Los Angeles $176,000 - $201,000 (USD)+ Develop and manage a unified data-driven customer success and outcomes roadmap across both strategic partnerships and traditional HPM service models + Collaborate with Sales Services and Solutions & Delivery teams to guarantee seamless project delivery + Serve as a trusted advi ...
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Customer Success Representative
5 days ago
Only for registered members Los AngelesJob summary · We are looking for a friendly, proactive, and customer-focused Customer Success Representative to support our clients throughout their entire experience with our company. · ...
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Customer Success Associate,
1 month ago
Only for registered members Los Angeles, CAWe believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in a digital first world. Restaurants around the world, both large and small, including Chick-fil-A, Hummus Republic, Ben & Jerry's, KFC, and Eataly trust our software to powe ...
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Customer Success Manager
1 week ago
Only for registered members Los AngelesWe help brands understand how AI interprets and represents them at the moment of discovery and how that understanding compounds over time. · We give leaders foresight into what is taking shape and the ability to act early. · This is not just monitoring. It's predictive intelligen ...
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Customer Success Executive
1 week ago
Only for registered members Los Angeles Full time $130,500 - $208,800 (USD)We are seeking a Customer Success Manager (CSM) who thrives in high-stakes environments, builds trust with executive-level stakeholders, and drives meaningful outcomes for our clients. This individual will serve as the primary partner for our law enforcement and public safety cus ...
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Customer Success Specialist
2 days ago
Only for registered members Los Angeles, CA Remote jobWe are hiring a Customer Success Specialist who is passionate about helping nonprofits succeed through effective fundraising and thoughtful product adoption. This role combines hands-on customer support with foundational fundraising guidance to help customers realize value from o ...
Senior Director of Customer Success - Los Angeles - Convoso
Description
Job Description
As Senior Director of Customer Success at Convoso, you will play a critical role in ensuring customers maximize value from our AI-powered contact center platform.
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Customer Success
Only for registered members Los Angeles
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Customer Success Representative
Only for registered members Los Angeles
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Customer Success Manager
Only for registered members Los Angeles
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Customer Success Representative
Only for registered members Los Angeles
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Customer Success Manager
Only for registered members Los Angeles
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Customer Success Representative
Only for registered members Los Angeles
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Customer Success Director
Only for registered members Los Angeles
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Customer Success Representative
Only for registered members Los Angeles
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Customer Success Representative
Only for registered members Los Angeles
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Customer Success Manager
Only for registered members Los Angeles
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Customer Success Manager
Only for registered members Los Angeles
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Customer Success Manager
Full time Only for registered members Los Angeles
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Customer Success Manager
Full time Only for registered members Los Angeles
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Customer Success Manager
Full time Only for registered members Atlanta
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Customer Success Manager
Only for registered members Los Angeles
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Customer Success Manager
Only for registered members Los Angeles
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Customer Success Representative
Only for registered members Los Angeles
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Customer Success Associate,
Only for registered members Los Angeles, CA
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Customer Success Manager
Only for registered members Los Angeles
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Customer Success Executive
Full time Only for registered members Los Angeles
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Customer Success Specialist
Only for registered members Los Angeles, CA