Counter Sales - Pasco, United States - Tacoma Screw Products

Tacoma Screw Products Pasco, United States

2 weeks ago

Description

Job Description

Tacoma Screw Products is a distribution company that sells industrial supplies, fasteners and tools to contractors, small and large businesses and individual retail customers since 1946.
We have a unique blend of Wholesale and Retail Customers. Because of this, are not open during the typical 'Retail Hours'. We are closed on nights, Sunday, and Holidays.

We are seeking customer service sales people who are driven to be the best in their field. They love to interact with individuals who want to get the best quality products at the best prices from the most knowledgeable staff. We hire people who take pride in their appearance, their store and their product knowledge. Customer service is number one and so are our people

This position will be located at our Pasco Store;

A day in the life:

Our Counter staff will assist customers with the selection, application, and purchase of a wide variety of fasteners, industrial hardware, tools, and maintenance and shop supplies. Typical industries include transportation-heavy equipment, maintenance and repair departments, sand/gravel pits, and machine shops.

Counter Sales Associate Responsibilities:
Respond to walk-in and telephone customer inquiries including:
Product knowledge, special product requests, product pricing
Writing and following up on customer special orders
Identifying customers product including clarifying requirements and specs
Locating and retrieving product in the Stockroom
Finalizing transaction, and assisting in the shipment of product if needed
Develops and maintains favorable relationships with new and existing customers
Contributes to the cleanliness of the store and the product presentation standards

Required Skills/Experience

High School Diploma or GED
At least 1 year of Retail Experience; preferred in an industrial setting
Solid math, verbal, and written communication skills
Computer literacy
Ability to work independently and within a team
Must be well organized and self-motivated

Physical Requirements:

Must be able to move quickly to pull orders and wait on customers
Must be able to stand & walk for long periods of time
Ability to lift up to 50 pounds and perform the physical demands of this job.
Must be able to unload freight and stock shelves
Ability to use hands to keyboard for customer orders and to look up inventory
Must be able to answer the telephone and take customer orders

Benefits:

Pay Information: Full Time Position: 40 Hours per week

Starting Pay: $20 per hour
Pay Range: $20 - $24
Discretionary Year End Bonus

Benefits: After 90 days of employment, employees are eligible to participate in the following benefit programs

Medical, Dental and Vision for employees and any eligible dependents; Premiums are 100% paid by the employer
Company Sponsored Life Insurance, AD&D and Long-Term Disability Coverage
401K Plan with 3% Company Match
Employee Assistance Program

Time Off:

7 Paid Holidays + Half Days on Christmas and New Years' Eve
Washington State Paid Sick Leave
5 Paid Personal Days off in your first year of service
Vacation Accrual begins after one year of service

Additional Details:

The job posting highlights the most critical responsibilities and requirements of the job; this is not all inclusive. There may be additional tasks, responsibilities, and qualifications for this job.

Tacoma Screw is an EEO/Vet/Disabled Employer

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