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    • Dynamics 365 CRM System Developer - San Bernardino - Mindlance

    Mindlance
    Mindlance San Bernardino

    6 days ago

    Mindlance background
    Description

    Job Description

    The Client is seeking a seasoned Dynamics 365 CRM System Developer to collaborate with a county department in designing and implementing a Dynamic 365 CRM solution. This role demands a comprehensive understanding of the Software Development Life Cycle and expertise in configuring and setting up Dynamics 365, as well as other related Microsoft technologies such as Office 365, JavaScript, SQL Server, SharePoint, and Power Platform components like Power Apps, Power Automate, and Power BI.

    Key Responsibilities:

    • Function as the technical lead throughout the project life cycle, interacting directly with clients to identify problems and propose, develop, implement, and support solutions.
    • Coordinate project efforts with varying degrees of complexity, deadlines, goals, etc.
    • Create detailed project documents including Business Requirements Documents, Design/Deployment documents, configuration documents, and other technical documentation, recommending best practices and business process efficiency improvements.
    • Makes management presentations and submits reports as required.
    • Design and execute test plans to ensure high-quality, intuitive functional solutions are delivered.
    • Gather complex business requirements and translate them into a solution architecture and design.
    • Lead design sessions; architect and document solutions aligned with client business objectives.
    • Analyze client business processes to identify opportunities for improvements, perform gap analysis, document, and translate business requirements into well-architected technical specifications and solutions.
    • Develop and manage client-facing deliverables.
    • Lead, manage, and implement projects in application software and Microsoft Dynamics 365 applications.
    • Provides end-user support and troubleshoots solutions to correct issues related to Dynamics CRM implementations.
    • Configures and deploys solutions, working with internal business partners to develop customized CRM end-products for internal customers.
    • Oversees and provides documentation of technical and help documentation for the business and/or CRM users.
    • Delivers CRM training to internal customers, ensuring thorough understanding of use and ongoing assistance.

    Requirements:

    • Bachelor's Degree in Information Technology or a related field, or applicable work and education experience.
    • Excellent written and verbal communication and problem-solving skills.
    • Excellent project management and organizational skills.
    • Proven expertise in data migration from Legacy CRM systems and other third-party platforms.
    • Experienced in developing reports using SSRS (Microsoft Reporting Services).
    • Working knowledge and understanding of Microsoft SQL Server, and JavaScript.
    • Intermediate to Advanced knowledge of Microsoft Office (Outlook, Word, Excel, Visio, PowerPoint).
    • Minimum of 5 years of experience, including Microsoft CRM experience, Database Management, Information Systems Architecture, Programming, Software Applications, and Workflow.
    • Development of model-driven applications, Power Automate Flows, Solutions that integrate with Microsoft Outlook and other Microsoft Office products.
    • End-User Support on Dynamics CRM.
    • Experience working on multiple implementations of Microsoft Dynamics 365 CRM solutions.
    • Excellent understanding and knowledge of core Microsoft Dynamics 365 CRM modules.
    • Exposure to and experience with PowerApps is preferred.
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