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    SAINT LAURENT Client Service Brand Ambassador - New York, United States - Yves Saint Laurent

    Yves Saint Laurent
    Yves Saint Laurent New York, United States

    1 week ago

    Default job background
    Description

    Summary

    Welcome to Saint Laurent!

    Founded in 1961, Yves Saint Laurent made history as the pioneer of luxury ready-to-wear with the iconic 'Rive Gauche' collection. Acquired by the Kering Group in 1999, Saint Laurent, under the creative direction of Anthony Vaccarello, stands at the peak of the luxury world, offering a range of fashion and accessories for both men and women.

    Job Description

    We are on the lookout for a skilled Client Service Brand Ambassador who is fluent in English and Portuguese to join our vibrant team in New York.

    ROLE

    • Accompany clients through their entire shopping journey, ensuring top-notch service and satisfaction
    • Promote brand values and image through personalized advice across various channels
    • Build and maintain strong relationships with stores, resolving issues effectively
    • Communicate client feedback to improve overall experience

    MISSION

    • Assist in creating a seamless Omni-channel experience
    • Master brand policies and procedures for consistent service
    • Handle client inquiries and after-sales requests efficiently
    • Share client feedback to enhance services and quality

    PROFILE

    • Native proficiency in Portuguese
    • Passion for fashion and the brand
    • Excellent customer service skills
    • Positive attitude and commercial mindset
    • Strong communication and organizational abilities
    • Comfortable with technology and online tools
    • Team player with a problem-solving attitude
    • Previous retail sales experience is a bonus

    The base compensation for this position is estimated to be $28/hr with commission eligibility.

    Saint Laurent values diversity and welcomes applications from all backgrounds, believing that a diverse workforce enhances creativity and innovation.

    Job Type

    Regular

    Start Date

    Not specified

    Schedule

    Full-time

    Organization

    YSL America Holding Inc.


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