- Accompany clients through their entire shopping journey, ensuring top-notch service and satisfaction
- Promote brand values and image through personalized advice across various channels
- Build and maintain strong relationships with stores, resolving issues effectively
- Communicate client feedback to improve overall experience
- Assist in creating a seamless Omni-channel experience
- Master brand policies and procedures for consistent service
- Handle client inquiries and after-sales requests efficiently
- Share client feedback to enhance services and quality
- Native proficiency in Portuguese
- Passion for fashion and the brand
- Excellent customer service skills
- Positive attitude and commercial mindset
- Strong communication and organizational abilities
- Comfortable with technology and online tools
- Team player with a problem-solving attitude
- Previous retail sales experience is a bonus
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SAINT LAURENT Client Service Brand Ambassador - New York, United States - Yves Saint Laurent
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Description
Summary
Welcome to Saint Laurent!
Founded in 1961, Yves Saint Laurent made history as the pioneer of luxury ready-to-wear with the iconic 'Rive Gauche' collection. Acquired by the Kering Group in 1999, Saint Laurent, under the creative direction of Anthony Vaccarello, stands at the peak of the luxury world, offering a range of fashion and accessories for both men and women.
Job Description
We are on the lookout for a skilled Client Service Brand Ambassador who is fluent in English and Portuguese to join our vibrant team in New York.
ROLE
MISSION
PROFILE
The base compensation for this position is estimated to be $28/hr with commission eligibility.
Saint Laurent values diversity and welcomes applications from all backgrounds, believing that a diverse workforce enhances creativity and innovation.
Job Type
Regular
Start Date
Not specified
Schedule
Full-time
Organization
YSL America Holding Inc.