Real Estate Customer Service Representative - St Petersburg, United States - Harmony Holdings Group

Harmony Holdings Group St Petersburg, United States

4 weeks ago

Description

At Harmony Holdings Group in St. Petersburg, FL, we are seeking a Real Estate Customer Service Representative to join our team. Our company prides itself on creating a harmonious environment where employees feel valued and supported.

As part of our team, you will play a crucial role in providing exceptional customer service to our clients in the real estate industry.

Your dedication will not go unnoticed, as we offer a competitive salary of $40,000 plus lucrative bonus opportunities.

Join us in our mission to foster positive relationships with our clients and be part of a dynamic team that values integrity and professionalism.

Must be available Mon-Fri 8:00 am -5:00 pm in the office
Should live within 30 minutes of our office at 710 1st Ave SW, Largo, FL 33770

What We Provide

Complete training for the position
Opportunity to learn about Real Estate and Lead-Management
Opportunity to advance within the company
Professional, Fun, and Family-like office environment
Rewarding career helping home-sellers while making a good income

Responsibilities:

Daily Cold Calls: Daily outreach using a provided phone list to gather information and assess information regarding selling homes in probate.

Answer Incoming Calls: Handle incoming calls from prospective clients.

Use Scripts: Utilize prepared scripts to provide information about the services and options we provide.

Understand Client Needs: Ask relevant questions to qualify and understand the client's needs.

Record Information: Accurately record client details in our CRM.

Encourage Clients: Persuade customers to set up a call/meeting with our acquisition specialists.

Handle Complaints: Address complaints or doubts to safeguard the company's reputation.

Meet Call to

Conversion Quotas: Go the extra mile to meet goals that result in future sales.

Administrative Support: General admin support for other office duties as needed.

Qualifications:

Experience: Proven experience as a cold caller in a similar sales/customer service role.

Sales Quotas: Demonstrated success in meeting sales quotas, preferably over the phone.

Computer Skills: Working knowledge of relevant computer programs (e.g., CRM software) and telephone systems.

Communication: Excellent communication and listening skills with the ability to express empathy and care.

Attributes: Patience and Persistence, Empathy, Results-oriented mindset, Exceptional Listening skills, and the ability to handle and recover from customer rejection.

About Company:

At Harmony Holdings Group, we are a growing, locally owned and operated Real Estate business that helps homeowners who want an easy sale of a home in any condition or situation without the need to prepare the home to sell.

We have a solution to handle absolutely any situation while still getting a fair price.

We have been in business for over 10 years and have an established brand that generates a steady stream of business.

While there are a lot of so-called cash home buyers out there very few actually take pride in doing what they promise.

We pride ourselves on providing a transparent and easy transaction for sellers and providing a safe and updated place for a new family to call home.

Learn more about us @

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