Banquet Server - Newberg, United States - Allison Inn & Spa

Allison Inn & Spa Newberg, United States

3 weeks ago

Description

Job Description

The Allison Inn & Spa is Oregon Wine Country's first full service luxury resort in the heart of the Willamette Valley.

Reflecting the bounty of the Willamette Valley, our seasoned culinary team at JORY delivers an array of elegant foods featuring seasonal catering menus.

Meetings & Events at The Allison Inn & Spa has elegant, dedicated function space in the west wing. We are seeking three (3) individuals (one (1) full-time and two (2) part-time/on-call) Banquet Server for our Banquet Department. In addition to the hourly rate of $18.70 per hour, employees can expect to receive a substantial portion of a service charge distribution.

At The Allison Inn & Spa our working philosophy is a commitment to strive for excellence in all we do. We are a passionate and empowered team, inspired by the bounty and warmth of our surroundings and community, genuinely dedicated to providing excellent service and meaningful memories for our guests. Join us as we strive for excellence.

The Allison Inn & Spa Standards of Excellence

At all times, cultivate a welcoming environment for our guests: great guests with a smile, learn and use guest names, welcome returning guests
Thank guests and invite them to return
Consistently demonstrate teamwork – sharing workload responsibilities with a positive attitude
Maintain confidentiality: refrain from gossip, rumors or inappropriate workplace language
Interact professionally at all times with guests, suppliers, and other employees
Support management business decisions
Learn and comply with The Allison Inn & Spa policies and procedures
Follows all safety policies and procedures

Duties and Responsibilities – Essential Tasks

Possess a commitment to excellence in guest service and satisfaction
Perform all guest contact activities such as serving food and beverage, answering questions, etc., in a cordial, efficient, professional and pleasant manner
Ability to service food and beverage in an efficient, quality-driven department
Immediate communication of special requests, guest problems, or concerns to Banquet Captain, Manager or Executive Chef
Embrace a team-oriented attitude when working with colleagues, supervisors, and other departments
Maintaining, cleaning, and organizing all departmental equipment and machinery
Ensure that all storerooms and pantries are keep clean, organized, and secured
Follow all opening and closing procedures as detailed by the Captain or Manager
Follow all rules and regulations of The Allison Inn & Spa Food and Beverage Department
Enforce all sanitation and food safety regulations
Maintain a positive attitude and pleasant disposition during stressful situations
Perform any reasonable request assigned by Banquet Captain, Banquet Manager, or other member of The Allison Inn & Spa management team
Complete knowledge of the banquet menu.
Suitable wine and beer knowledge to field questions during service
Ability to work with other servers to execute proper service sequence
Ensure tables are properly set at opening and after turnover
Adhere to side work requirements as set forth by Banquet Managers/Banquet Captains
Any additional duties assigned by management

Job Skills/Requirements/Qualifications

Minimum 1 year of food and beverage experience in a banquet setting.
Familiar knowledge with banquet/catering service.
Minimum availability of one (1) day per week to include weekends, evenings and holidays.
Ability to effectively communicate with all team members.
An enthusiastic, positive demeanor and desire to provide exceptional guest service.
Successfully pass a pre-employment background investigation.
Successfully pass a pre-employment drug screen.
Must have current Food Handler's and OLCC permits or ability to obtain within 30 days of hire.
Adhere to The Allison Inn & Spa grooming and appearance standards, or ability to adjust appearance accordingly

Working conditions/Physical Requirements

Standing, walking, and bending, reaching and kneeling for extended periods of time up to eight (8) hours per shift
Ability to work indoors or outdoors events
Ability to lift 50 pounds
Use of hands and arms to feel, handle, reach, and touch
May be subject to high noise levels
Work in a smoke-free and drug-free environment

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