- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
- Greet each customer and uses his or her name whenever possible
- Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
- Check the bottom of every cart and under all baby seats for items before completing an order
- Follow correct bagging procedures for the correct use of bags by type
- Scan customers' order and handles the payment transaction, per standard practice
- Avoid personal conversations with other associates when customers are present
- Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
- Follow procedures for refunds and error correction
- Make every attempt to maintain accurate cash control
- Follow procedures and performs overrides
- Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable).
- Maintain alertness and call for assistance when needed to service customers per service standards
- Check prices quickly and accurately
- Is courteous and helpful to other associates
- Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
- Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
- Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation
- Report any register malfunction to the Customer Service Manager or MOD
- Ensure the MVP savings center KIOSK is filled with paper and properly working
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Notify QA of any cleaning issues or maintenance required on front end
- Successfully complete computer-based training (CBT) and training aid courses
- Perform the task of cashier when scheduled or as needed per the surge plan guidelines
- Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
- Perform the task of Food Lion To-Go Runner when scheduled or as needed.
- Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane
- Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity
- Perform all other duties as assigned
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
- Ability to use computers, smart devices, and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
- Pull or push up to 75 lbs. on occasion
- Stand 100% of the time, frequently walking short distances
- Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
- Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
- Have sufficient visual ability to check ID cards, checks, invoices and other written documents
-
Clerk (m/f/d) Sea Freight Import
3 days ago
SilverLinx Gloucester Courthouse, VA, United States Freelance"Join the Logwin team We are looking for a(n) Clerk (m/f/d) for Sea Freight Imports at our location in Viersen, Germany. · Do you want to make a difference? Help shape the future at a leading logistics service provider - while being personally valued and supported? · With 4,200 e ...
-
Site Manager for Temporary Employment in
3 days ago
Stellar Enterprises Gloucester, NC, United States FreelanceQSR24h-Timework GmbH & Co. KG, founded in mid-2011, is a subsidiary of the service provider QSR24h GmbH Quality Assurance & Rework from Neckarsulm, which has been active in the field of quality assurance in the automotive industry for over 20 years. Its more than 500 national and ...
-
Working student in
3 days ago
Orion Innovations Gloucester, NC, United States Freelance**Employment Type**: · - Temporary / 20 hours per week · Are you interested in shaping the future of healthcare? At Siemens Healthineers, we rely on people who dedicate their energy and passion to this goal - as our company name suggests. Siemens Healthineers stands for the pione ...
-
PT Customer Lead
4 weeks ago
Food Lion Gloucester Point, United StatesFood Lion - USA-VA-Gloucester-7465 Hargett Blvd. [Store Supervisor] As a Customer Service Leader @ Food Lion, you'll: Oversee and provide fast, easy, flexible and friendly service to customers through the achievement of Food Lion customer service standards; Be responsible for ass ...
-
Customer Service Lead
3 weeks ago
Earth Fare Williamsburg, United StatesJob Details · Job Location · Earth Fare Williamsburg - Williamsburg, VA · Position Type · Full-Time/Part-Time · Salary Range · $ $16.00 Hourly · Job Category · Grocery · Description · Position Summary: The Customer Service Lead is responsible for upholding and embodying t ...
-
Customer Service Lead
2 weeks ago
Earth Fare Williamsburg, United StatesJob Details · Job Location · Earth Fare Williamsburg - Williamsburg, VA · Position Type · Full-Time/Part-Time · Salary Range · $ $16.00 Hourly · Job Category · Grocery · Description · Position Summary: · The Customer Service Lead is responsible for upholding and embodying ...
-
PT Customer Lead
4 days ago
Food Lion Williamsburg, United StatesAddress: USA-VA-Williamsburg-5251 John Tyler Hwy · Store Code: Store 00592 FRONT END · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week ...
-
PT Customer Lead
4 weeks ago
Food Lion West Point, United StatesAddress: USA-VA-West Point-100 Winter Street · Store Code: Store 01221 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week acr ...
-
PT Customer Lead
3 weeks ago
Food Lion Newport News, United StatesAddress: USA-VA-Newport News-316 Oyster Point Rd · Store Code: Store 01598 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week ...
-
PT Customer Lead
3 weeks ago
Food Lion Hampton, United StatesAddress: USA-VA-Hampton-2070 Nickerson Blvd. · Store Code: Store 00555 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week acr ...
-
PT Customer Lead
3 weeks ago
Food Lion Kilmarnock, United StatesAddress: USA-VA-Kilmarnock-424 North Main Street · Store Code: Store 00372 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week ...
-
PT Customer Lead
2 weeks ago
Food Lion Kilmarnock, United StatesAt Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulf ...
-
Customer Experience Lead-Patrick Henry
3 weeks ago
Victoria's Secret Newport News, United StatesVictoria's Secret - JobID: [Retail Associate / Team Member] As a Customer Experience Lead at Victoria's Secret, you'll: Be responsible for driving and growing top-line sales by selling, leading the sales floor, and coaching associates in the moment; Manage labor hours within the ...
-
Marketing Representative
2 weeks ago
Steve Sparkman - State Farm Agent Williamsburg, United StatesPosition Overview · State Farm Insurance Agent located in Williamsburg, VA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Steve Sparkman - State Farm Agent, you will build and develop customer relationships within the comm ...
-
Life/health Insurance Position
3 weeks ago
Colin Owens - State Farm Agent Williamsburg, United States**Position Overview**: · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Life/Health Insurance Position - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through val ...
-
Pt to Go Associate
1 week ago
Food Lion Williamsburg, United States**Address**:USA-VA-Williamsburg-7537 Richmond Road · **Store Code**:Store 02202 FRONT END · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a ...
-
Nissan Brand Specialist
3 weeks ago
Nissan Williamsburg Williamsburg, United StatesAt **Classic Nissan**, a Mills Automotive Group family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 30+ dealerships are concerned with more than moving inventory; they're committed to your success and invested ...
-
Membership Sales Coordinator
1 week ago
StretchLab - Central Virginia Williamsburg, United StatesStretchLab is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for community and our brand · Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. Wi ...
-
Residential Food Service Director
3 weeks ago
Aramark Williamsburg, United StatesGrowth and opportunity are knocking on your door Take your career to the next level in the Food Services industry · We?re looking for an experienced, rockstar Food Service Site Director who is ready to manage our dining operations, innovate solutions, and execute brilliant plans ...
-
Project Director
2 weeks ago
Paul Davis Company Owned Store Williamsburg, United StatesAre you a property insurance adjustor who is ready to join the "other side"? Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? · ** ...
PT Customer Lead - Gloucester, United States - Food Lion
Description
Address: USA-VA-Gloucester-7465 Hargett Blvd.
Store Code: Store 01472 Front End
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards.
excellent customer service.
DUTIES AND RESPONSIBILITIES
Responsibilities:
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
