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Network Trainer - Hartford, United States - Dunkin'
Description
Come join our Team You may know that America Runs on Dunkin' but do you know that Dunkin' Runs on YOU We looking for a Operational Systems Auditor/Trainer Dunkin Donuts' for our Central Connecticut Locations (small 4-store network). PREVIOUS DUNKIN' EXPERIENCE REQUIRED.
Operational Systems Auditor/Trainers for Dunkin' are responsible for training the team to meet Brand operational and food safety standards and to perform the day-to-day duties of their roles.
Responsibilities Include:
• Performs all responsibilities of Dunkin' team members
• Train and coach Dunkin' team members on their roles and responsibilities and ensure they are meeting all Brand and food safety standards.
• Train Dunkin' team members and ensure completion of required training using Brand and franchisee's tools.
• Help onboard Dunkin' team members using Brand and franchisee tools and systems.
• Ensure Dunkin' team can execute new product rollout including training, marketing and sampling
• Communicate clearly with Dunkin' team members and managers
• Serve as a role model for Dunkin' team members.
• Provide great guest service and coach Dunkin' team members to do the same
Education/Experience:
• Basic computer skills
• Fluent in spoken and written English
• Previous experience in retail, restaurant or hospitality preferred.
• High School diploma or equivalent.
• Previous Dunkin' Experience Required
Key Competencies
• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused
Physical Demands/Working Conditions:
• Standing on feet
• Repetitive motion including bending, stooping and reaching
• Lifting objects, ice, products, boxes up to 20lbs (if applicable)
• Wearing a headset
• Working in a small space
Ouimet/Jacks LLC - You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.