Operations, EHR Launcher - Mountain View, United States - Athelas

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    Description

    Company Description

    Athelas is a healthcare technology company that builds software for doctors and medical professionals. We build and deploy hardware, software, and operating systems that help run hospitals and health care practices.

    Our mission is to improve health care in America & are building for the long term. We're a young tech unicorn backed by the best (General Catalyst, Sequoia, YC) looking to make the world better through improving health care.

    Role Description

    This is a full-time on-site role for an operator on the EHR Team at Athelas Commure. In short our team has been building an operating system for doctors to interface with their patients and do things like schedule appointments, conduct visits, and bill out encounters. The product has already been sold to several health groups we now need to manage a smooth deployment.

    We're looking for someone with great interpersonal skills and a keen product sense to help interface with our stakeholders. This person will be working with owners of clinics, our sales org, and our product org.

    The role will involve interfacing with customers, managing the transition from old EHR systems to our new ones, and working with sales & talking new customers as they're brought on.

    What You Have

    • Strong interpersonal skills with 1-3 years of relevant experience in biz/product/sales operations at a fast-paced, high performance tech company
    • Strong technical mindset to spec and deliver on product/process improvements
    • Excellent at breaking down problems into smaller pieces to roadmap for engineering and other teams
    • Systems thinking: you understand how various components interact to produce a desired outcome
    • Extreme Ownership: you care about the details and hold yourself to the highest standard of work product
    • Comfortable with ambiguity, context-switching, and a fast-paced environment
    • A desire to create a category-defining business

    Nice to Haves

    • Experience with designing with Sketch/Figma
    • familiarity with HIPPA compliance & CMS guidelines

    Why Youll Like Working with Athelas

    • Technology Focus: Revolutionizing how technology can be used in the healthcare industry
    • Strong Backing: $132M Series B raised from the likes of Sequoia, General Catalyst, Tribe, Y Combinator
    • Mission Driven: We are changing the way healthcare is provided, bringing it directly to the people who need it with technology-enabled solutions
    • Competitive Benefits: medical, dental, vision, excellent maternity and paternity paid time off.

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