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    Tennis Program Coordinator - Dubuque, United States - City of Dubuque

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    Description
    Salary: $ $20.27 Hourly

    Location : City of Dubuque, IA

    Job Type: Temporary

    Job Number: 5965-TEMP

    Department: Parks and Recreation (Leisure Services)

    Division: Recreation

    Opening Date: 12/21/2023

    Closing Date: Continuous

    FLSA: Non-Exempt

    Bargaining Unit: NA

    Position Summary

    GENERAL SUMMARY: The Tennis Program Coordinator will manage and coordinate the tennis program and services; manage and train tennis instructors; supervise six seasonal instructors working at three different tennis court locations within the city; maintain responsibility for execution of summer tennis program consisting of youth lessons, adult lessons and season-ending youth singles tournament; report to the Recreation Supervisor; complete evaluations of instructor staff; recommend program improvements; and perform other duties as assigned.

    Job Duties
    • Manage tennis program services; outreach activities.
    • Supervise, instruct and lead tennis instructors.
    • Conduct opinion surveys and needs assessments.
    • Implement organizational process and policy changes.
    • Evaluate program effectiveness.
    • Recommend organizational process and policy changes.
    • Teach tennis classes.
    • Train instructors on safety topics.
    • Communicate and coordinate with Park and Recreation office staff concerning weather-related issues, enrollment problems or program challenges.
    KNOWLEDGE, SKILLS AND ABILITIES:
    • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services which includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
    • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
    • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
    • Speaking and Persuasion - Talking to others and encouraging them to change their minds or behavior.
    • Critical Thinking, Judgment and Decision Making - Thinking about the pros and cons of different ways to solve a problem, and the options, and picking the best one.
    • Coordination - Changing what is done based on other people's actions.
    • Social Perceptiveness and Monitoring - Keeping track of how well people and/or groups are doing, and understanding people's reactions, in order to make improvements.
    • Active Listening and Learning - Listening to others, not interrupting, and asking good questions in order to figure out how to use new ideas or things.
    • Management of Personnel Resources - Selecting and managing the best workers for a job.
    • Service Orientation - Looking for ways to help people.
    • Deductive and Inductive Reasoning - Using and making rules to solve problems and come up with answers from lots of detailed information.
    • Information Ordering - Ordering or arranging things.
    Qualifications

    MINIMUM QUALIFICATIONS:
    • Experience and knowledge of tennis game rules, scoring and techniques.
    • Experience instructing or advising youth.
    PREFERRED QUALIFICATIONS:
    • Bachelor's degree in Exercise Science, Sports Management or related field.
    • Leadership and supervisory experience.
    Supplemental Information

    SUPERVISORY STATUS: Functional

    FLSA STATUS: Non-exempt

    Our Commitment to You
    We are committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on their relative knowledge, skills, and abilities. The City of Dubuque values a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration and work-life harmony. We offer job stability, a comprehensive benefits package, and an opportunity to serve and support our diverse community. We are an equal opportunity employer with a commitment to diversity and an inclusive workforce. Women, minorities, veterans, and people with disabilities are encouraged to apply.

    Not Applicable

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