Adult Services Library Associate (409) - Worthington - Worthington Libraries

    Worthington Libraries
    Worthington Libraries Worthington

    3 days ago

    Description
    Purpose
    Under general supervision, the Library Associate assists patrons in locating library materials using resources in various formats, and performs related duties.
    Essential Position Functions
    • Proactively provides customer service
    • Interviews, researches, and answers questions from patrons
    • Recommends materials based on patrons' interest
    • Supports Librarians in developing and maintaining the collection, as directed
    • Maintains periodical collections, including associated paperwork, tracking claims, routing, filing, labeling, stamping and weeding out-of-date materials, as assigned
    • Assists patrons with basic troubleshooting of common software products, operating systems, browsers and other technologies associated with library services (including handheld devices, e-readers, laptops, tablets, etc.)
    • Assists with planning, coordination and presentation of library programs, storytimes and special events, as assigned
    • Performs duties of Storytime Associate and Circulation Assistant, as needed
    Requirements
    Education, Training and/or Experiences
    • Bachelor's degree or a high school diploma or GED and an equivalent combination of education, training and experience, and
    • A minimum of one (1) year of customer service experience; and
    • Ability to pass alphanumeric sorting test; and
    • Ability to pass computer skills test
    Knowledge, Skills, Abilities and Personal Characteristics
    • Proficient in the use of the Integrated Library System (ILS)
    • Ability to maintain confidentiality and use appropriate judgment in handling information and records
    • Ability to work accurately with attention to detail
    • Ability to arrange items in alphanumeric and/or subject order
    • Superior working knowledge of traditional and electronic resources including web sites and databases; excellent online searching skills
    • Ability to deliver programs and speak before groups
    • Ability to retain and follow circulation policies and procedures
    • Proficient in the use of Microsoft Office applications including Outlook, Word, Excel, Access, and PowerPoint
    Physical Demands
    • Ability to sit and use computer for extended periods and operate standard office equipment, daily
    • Ability to lift and move up to fifty (50) pounds, daily
    • Ability to push book trucks with up to 150 pounds of materials on them, daily
    • Ability to stand for extended periods, daily
    • Ability to perform repeated reaching, bending, climbing and squatting, daily
    • Travel by automobile is required occasionally

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