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    e-commerce business analyst - New York, United States - Atrium

    Atrium
    Atrium New York, United States

    1 month ago

    Default job background
    Freelance/Contract
    Description
    Our client is a globally beloved consumer brand renowned for its quality, innovation, and unforgettable experiences.

    With a rich history spanning decades, their brand has captured the hearts of millions worldwide, transcending borders to become an international sensation.

    From their iconic stores to their online presence, they inspire joy and connection at every touchpoint. Currently, they are looking to add an E-commerce Business Analyst to join their team.

    SALARY/HOURLY RATE:
    $35/hr – $40/hr

    POSITION OVERVIEW:
    We are seeking a versatile and proactive E-commerce Business Analyst to join the team.

    This role is pivotal in ensuring the seamless operation of our e-commerce platform by managing projects, maintaining organization, documenting processes, and effectively communicating between technical and business teams.


    RESPONSIBILITIES OF THE E-COMMERCE BUSINESS ANALYST:

    Project Management:
    Coordinate resources to ensure projects meet scope, schedule, and budget.

    Process Documentation:
    Create SOPs and workflow diagrams.

    QA & User Acceptance Testing:
    Develop and execute tests, track status, and prioritize bugs. ·Change Management: Provide training on new processes, and support best practices.

    Reporting:
    Report outcomes, risks, escalate issues, and articulate bottlenecks.

    Backlog Maintenance:
    Manage roadmap and backlog for digital products.

    Relationship Management:
    Establish and maintain internal stakeholder relationships, and provide project updates.

    Contract Management:
    Organize vendor contracts, and facilitate renewal discussions.
    Other projects/duties as assigned.

    QUALIFICATIONS FOR THE E-COMMERCE BUSINESS ANALYST:
    Proven experience in project management, preferably in an e-commerce or digital environment.
    Strong organizational skills with the ability to multitask and prioritize effectively.
    Excellent communication skills, with the ability to bridge the gap between technical and non-technical stakeholders.
    Familiarity with various e-commerce platforms and technologies is a plus.
    Ability to adapt to a fast-paced and evolving work environment.
    Experience with an ERP system (Shopify, salesforce, etc.).

    EDUCATION REQUIREMENTS:
    Bachelor's degree in Business Administration, Computer Science, or a related field.

    BENEFITS:
    Available.
    As a woman-owned firm, we value diversity.

    We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

    Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title.

    Please contact us to request an accommodation.
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