Customer Care Specialist - Grimes, IA

Only for registered members Grimes, IA , United States

1 week ago

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Job summary

The Customer Care Specialist will provide exceptional internal and external customer care at Metro Park East Landfill and other Metro Waste Authority facilities.
This position is responsible for answering phones, greet,
and direct customers for proper disposal of material
and is also responsible for opening and closing the scale house
and performing transactions for customers according to procedure.
  • Provides excellent customer care in a tactful and effective manner while projecting a courteous, patient,
    helpful,and positive attitude at Metro Park East and other Metro Waste Authority facilities based on agency needs.In addition to in-person interactions,it also supports positive interactions via phone and web-based interactions.
  • Completes customer transactions at point of sale,via cash/check/charge.Accurately documents accounts
    and completes reports.

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