Business Analyst - Townley, United States - Blue Cross Blue Shield of Arizona
Description
Awarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy.
BCBSAZ offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses as well as providing information and tools to help individuals make better health decisions.
This remote work opportunity requires residency, and work to be performed, within the State of ArizonaPURPOSE OF THE JOB
On behalf of internal and external customers, gather and document business requirements, provide research and analysis related to project deliverables or production (break/fix) issues, conduct user acceptance testing (UAT), and act as a liaison between business customers, external customers, project teams and IT.
Required Work Experience
2 years of experience in healthcare or insurance field with emphasis on Business Analysis including Healthcare EDI (levels 2 – 4)
2 years of experience in a role with demonstrated ability to communicate with diverse groups of people inside and outside of the business (levels 2 – 4)
2 years of experience triaging complex issues from member and/or providers or experience as a ICS Triage Analyst. (lev 1)
Required Education
High-School Diploma or GED in general field of study (All Levels)
Required Licenses
N/A
Required Certifications
N/A
Preferred Qualifications
Preferred Work Experience (All levels)
5 years of experience in healthcare or insurance field with an emphasis on Business Analysis including Healthcare EDI
5 years of experience in a role with a demonstrated ability to communicate with diverse groups of people inside and outside the business
1 year testing experience
1 year of experience in project management
Preferred Education
Bachelor's Degree in Computer Science, Information Systems, Business, or related field (All levels)
Preferred Licenses
N/A
Preferred Certifications
Business Analyst Certification (All levels)
Essential Job Functions And Responsibilities
Required Job Skills (Applies to All Levels)
Strong analytical skills to support independent and effective decisions based on customer input and research
Strong problem-solving skills
Strong time management skills
Basic skills with core MS products: Word, Excel, IE, Outlook, Visio, PowerPoint
Basic skills with query tools
Strong understanding of file handling and data translation
Excellent verbal and written communication skills and the ability to interact professionally and maintain positive working relationships with a diverse group
Required Professional Competencies (Applies to All Levels)
Prioritize tasks and work mulitple priorities, sometimes under strict time constraints
Ability to build synergy with a diverse team in an ever-changing environment
Ability to exercise independent judgment and demonstrate creative problem solving techniques
Anticipates downstream impacts and factors in those considerations appropriately
Perseverance in the face of resistance or setbacks
Required Leadership Experience And Competencies
Support priorities and direction of corporate leadership
Ability to apply sound management decision making skills to perform effectively in the absence of management
Effectively deal with conflict
Ability to present concepts effectively to varying levels of staff (Applies to Levels
Preferred Competencies
Preferred Job Skills (Applies to All Levels)
Demonstrates an advanced knowledge of and experience with the development of business requirements, user acceptance testing and their supporting toolsets.
Familiar with claims and customer service processes
Experience with web portal business user support and change management activities
Formal business analyst training
Preferred Professional Competencies (Applies To All Levels)
Driven to identify solutions to meet customer needs.
Ability to work with ambiguous and conflicting information while keeping focused on the end goal.
Performs public speaking presentations within the industry
Preferred Leadership Experience And Competencies
N/A
Our Commitment
BCBSAZ does not discriminate in hiring or employment on the basis of race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected group.
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