- Are required to work various shifts, weekends, holidays and overtime.
- Must be able to interact with the public in an accurate, courteous and professional manner.
- Must be able to manage and transition from extreme high stress situations to extended periods of inactivity.
- Must be able to operate a computer-based telephone system, multi-frequency two-way communication system, and other advanced computer software programs including; geographic information system (GIS) and computer-aided dispatch (CAD).
- Will earn and maintain required certifications including but not limited to; Medical and Fire Priority Dispatching programs, CPR and TIME System.
- Must maintain confidentiality of occurrences, incidents and information.
- Disseminate critical information in a professional, timely and accurate manner.
- Enter warrants, missing persons and other critical information accurately into the state and national data base systems.
- Maintain effective communication with co-workers ensuring an efficient working relationship and appropriate transfer of information.
- Will perform other duties as assigned.
- Verbally communicate in a clear and concise manner
- Remain calm and in control of emergency situations and exercise sound judgment in dispatching emergency personnel and equipment
- Type at least 40 words per minute
- Prioritize work activities Training and Experience:
- Graduate from high school or equivalent
- Technical course work in typing, computer and telecommunications equipment is preferred
- Certification in Priority Dispatch and Time System is preferred In evaluating candidates for this position, the County may consider a combination of education, training and experience which provides the necessary knowledge, skills and abilities to perform the duties of the position.
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Communications Officer - Fond du Lac, United States - Fond du Lac County
3 weeks ago
Description
Description
Under the general direction of a designated Supervisor, the dispatcher is responsible for receiving and dispatching emergency, non-emergency and administrative communication with public safety organizations and private citizens during an assigned shift by means of radio, telephone, computers and other equipment.
Please note: This position is eligible for lateral transfers. *This position is 12 hour shifts with a 3 on , 3 off schedule.Examples of Duties
The following list is an example of routine duties for this position. These duties are not to be considered all-inclusive and other duties may be required and assigned.
Typical Qualifications
Desirable Knowledge and Abilities:
General knowledge of radio, telephone and telecommunication systems used in a public safety environment.
Ability to:
