Branch Operations - North Las Vegas, United States - InTouch Credit Union

Description

Job Description

Greet and welcome members and visitors in a timely and professional manner. Assist Branch Manager and Assistant Branch Manager with audits, new account audit quality control and document imaging.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Maintain confidentiality of member information and other sensitive information.

2. Greet and welcome members and visitors to the Credit Union in a prompt and professional manner consistent with service excellence best practices including introduction and use of the member's name.

3. Assist Branch Manager with audits, new account audit quality control and document imaging.

4. Maintain open lines of communication with Branch Manager, Assistant Branch Manager and all staff; work closely with them to ensure quality control.

5. Adhere to Credit Union policies and procedures, government rules and regulations, and vendor and security guidelines.

6. Perform other job-related duties as assigned.

Designated safety-sensitive position. Must successfully pass pre-employment drug screen (which will include marijuana testing) and adhere to the Drug and Alcohol Policy for duration of employment with the Credit Union.

The Credit Union is committed to a policy of equal employment opportunity and does not discriminate in the terms, conditions or privileges of employment based on actual or perceived race, religion, color, creed, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), age, genetic information, national origin, ancestry, citizenship status, physical or mental disability, military service and veteran status, sexual orientation, gender identity or gender expression (including transgender status), marital status, or in any other protected classification or status as defined under applicable federal, state or local laws and ordinances.

SKILLS AND ABILITIES REQUIRED

Education/Certification:

• High school Graduate or GED

Experience:

• Must be service-oriented.
• Must have strong oral and written communication skills.
• Must be detail oriented.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This work requires the following physical activities:

• Bending, stooping, kneeling, twisting, reaching, finger dexterity grasping, repetitive motions, talking, hearing and visual acuity.

• Standard office environment, uniform temperature, conversational noise level.

• Required to stand or sit for long periods of time when providing member service.

• Ability to lift up to 10 pounds.