Jobs

    Service Desk Technician - Michigan, United States - Fusion IT LLC

    Fusion IT LLC
    Fusion IT LLC Michigan, United States

    3 weeks ago

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    Description
    Company Description

    Fusion IT LLC is a Grand Rapids-based provider of business technology solutions. We offer a wide range of services, including datacenter solutions, network administration, telecom support and installation, help desk support, and infrastructure as a service, among others. Our goal is to help our clients achieve their technology goals with integrity.

    Role Description

    This is a full-time hybrid role for a Service Desk Technician. The Service Desk Technician will be responsible for providing technical support to clients via phone, remote desktop, and in-person. The Service Desk Technician will also troubleshoot and resolve hardware and software issues on desktop computers and laptops, provide help desk support, and perform computer repair tasks.

    Qualifications
    • Strong technical skills in desktop computers and troubleshooting
    • Experience providing technical support and help desk support
    • Experience in computer repair
    • Experience in a customer facing role
    • Excellent written and verbal communication skills
    • Ability to work independently and remotely as well as in a team environment
    • A degree in Computer Science, Information Technology, or a related field is a plus
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  • Morley

    Technical Automotive Electrical Consultant

    2 weeks ago

    Morley Michigan, United States

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