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    Systems Engineer - Cedar Falls, United States - Martin Bros

    Martin Bros
    Martin Bros Cedar Falls, United States

    1 week ago

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    Description


    Martin Bros. Distributing, a leader in the wholesale foodservice industry, is seeking a Systems Engineer within our IT Operations team. In this role, you will focus on the data center environment, campus network hardware, and configuration management/automation.

    Expectations:

    Collaborate with the infrastructure team to achieve company performance goals.
    • Document and streamline work processes for increased effectiveness and efficiencies.
    • Advocate of change and new technologies
    • Support company goals and initiatives.
    • Plan and communicate goals and priorities.
    Engineer a reliable, scalable, and performance core infrastructure to power the needs of other technology teams and the organization.
    • Work closely with industry leading solutions providers to ensure the core infrastructure of Martin Bros is properly positions for the short and long terms needs of the business.
    • Work closely with other technology teams to ensure upcoming requirements are clearly understood and can be effectively met.
    • Monitor the performance for the infrastructure and respond to any deterioration of services.
    • Ensure all changes are well documented and complete a change control workflow before implementation.
    Scale IT Infrastructure through configuration management and automation to support the growth of the organization.
    • Identify repetitive tasks and create automated solutions that can be used the administration and end point teams.
    • Utilize configuration management technology to easily identify and implement changes in configurations as needed.
    • Configure and maintain templates, scripts, and other tools as needed to quickly be able to provision server environments to meet the needs of other teams.
    Participate as tier 2 in the help desk escalation chain.
    • Provide timely customer service as issues are escalated.
    • Communicate with systems administration to ensure understanding of the root cause of the issue and suggested resolutions.
    • Efficiently identify when to involve other engineers for further investigation when needed.
    Job Duties:
    • Deploy, manage, and operate scalable, highly available, and fault tolerant systems in an AWS Cloud environment.
    • Collaborate as necessary to implement, update and test ongoing security improvements including regular and timely operating system patches, security patches/hardening and other application updates as necessary to all server infrastructure.
    • Perform, oversee, monitor, and ensure data security including regular backups, recovery, verification of security rights and other steps necessary to ensure data integrity.
    • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, and other key systems/processes.
    • Perform administrative or engineering tasks for the key technologies listed above.
    • Automate end-user PC configuration through Intune policy management.
    • Enterprise network setup, administration, and troubleshooting
    • Manage data backup and recovery solutions.
    • Manage and monitor 0365 environments including mail flow and collaboration products such as email, SharePoint, Teams, and licensing.
    • Monitor servers for growth and usage trends. Perform long-term capacity planning in conjunction with other team members that would determine both hardware and software purchases.
    • Provide tier 2 technical assistance to users and support staff.
    • Assist with Disaster Recovery implementation and testing.
    • Assist the IT Manager in project definition, requirements documentation, and technical writing to support information systems business growth.
    • Provide after-hours support, including security & systems monitoring, on a rotating on-call basis.
    • Review requirements, specifications, and technical design documents
    • Identify, record, document thoroughly and track issues that arise.
    • Collaborate with teams to clarify requirements and plans for execution.
    • Complete all assigned tasks within the specifications and timelines provided.
    • Enhances organization reputation by accepting ownership for accomplishing tasks.
    • Monitor help desk issues, perform troubleshooting, and issue resolution.
    Requirements

    Education:

    Bachelor's degree in computer science or information systems or relevant industry recognized experience/certifications is preferred.

    Skills and Qualifications:
    • Experience with implementing and supporting a portfolio of business applications across an enterprise.
    • Experience with Microsoft Windows Active Directory and Azure Active Directory
    • Project management and customer service skills to facilitate the planning and implementation of information systems projects.
    • Extensive knowledge and hands on experience of the key technologies listed above.
    • Strong communication skills, both oral and written
    • Demonstrated experience in developing technical solutions both independently and in a team solving environment.
    • Certification in Microsoft technologies or any equivalent combination of training, certification, and/or experience which provides the required knowledge, skills, and abilities.
    • Excellent problem solving and analytical skills.
    • Experience working in a team-oriented, collaborative environment.
    • Highly self-motivated, self-directed, organized and detail oriented.
    • Disciplined and able to meet deadlines independently.
    • Ability to organize, handle multiple tasks at once and prioritize.
    • Adaptable to perform a variety of tasks, often changing tasks with little or no advance notice.
    • Ability to learn new technologies quickly and implement them successfully.
    • Ability to safely lift and carry as much as 50 pounds.
    • Ability to pass a pre-employment background check and drug screen.
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