Mgr, Customer Care Center - Riverdale, GA

Only for registered members Riverdale, GA, United States

1 month ago

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Job summary

The Customer Care Manager provides strategic leadership and operational oversight for two Customer Care Centers supporting three Local Distribution Companies (Atlanta Gas Light, Chattanooga Gas, and Virginia Natural Gas).

Responsibilities

  • Direct day-to-day operations for two Customer Care Centers handling over 2 million customer interactions annually across multiple channels.
  • Ensure compliance with federal regulations.

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