Caller Support - Chicago

The Caller Support & Follow Up Manager leads post-abortion engagement and care, · including follow-up systems, emotional support programs, and leadership pathways for grantees., · Manage the day to day operations of caller follow-up programming, · Serve as relief for Senior Suppo ...

The Caller Support & Follow Up Manager leads post-abortion engagement and care, including follow-up systems, emotional support programs, · a nd leadership pathways for grantees.The role is focused on deepening relationships with grantees and people who have had abortions, · beyon ...

The Telecom Operator will handle internal and external calls to the institution and provide the needed information/service or route the caller to the appropriate location. The operator will respond to user complaints to resolve problems associated with the institution's telecommu ...

+ Handles internal and external calls. Provides information/service and/or directs callers. Responds promptly resolves user complaints related telecommunications systems. ...

Manages the daily activities of the operators. · Handles internal and external calls to the institution and provides the needed information/service or routes the caller to the appropriate location. · ...

We are seeking a highly empathetic Crisis Counselor to join our team. As a Crisis Counselor, you will play a crucial role in providing immediate support and intervention for individuals experiencing emotional distress and mental health crises. · ...

The 988 Suicide & Crisis Lifeline Phone Crisis Counselor plays a crucial role providing immediate support intervention for individuals experiencing emotional distress mental health crises operating within national suicide crisis hotline framework. · ...

The Helpline Specialist supports NAMI Chicago's mission by providing direct support to individuals and families seeking support from the NAMI Chicago Helpline. · Provide telephonic, text and chat support, education, information · , assessment of need and referrals to individuals ...

The Helpline Specialist supports NAMI Chicago's mission by providing direct support to individuals and families seeking support from the NAMI Chicago Helpline. · Provide telephonic, text and chat support... · ...

The Parish Secretary assists in all functions of the parish office and serves as first point of contact for those calling and entering the parish office. · High School graduate or equivalent required. · ...

Assist in all functions of the parish office. · Provides secretarial and general office support for parish staff. · Publicly supports and promotes the mission of the parish. ...

The MSW intern will be a member of one of our program teams providing direct support to individuals and families engaged in our programming. Program opportunities include the NAMI Chicago Helpline, our 988 call center, the Clinical Support Team, Policy, Internal Wellness and Educ ...

Job summary · Reports to the Supervisor and is responsible for clerical functions in the department. · ...

The role involves leading and supporting a team of crisis counselors who provide immediate support and intervention to individuals experiencing emotional distress and mental health crises. · ...

A Supervisor will lead and support a team of crisis counselors who provide immediate support and intervention to individuals experiencing emotional distress and mental health crises. · ...

Provide efficient customer service and support through general office duties including scheduling, coding, registration and billing. · ...

The MSW intern will be a member of one of our program teams providing direct support to individuals and families engaged in our programming. · Answer calls, texts and chats from Helpline contacts. · Carry a small caseload of clients who are either the individual with serious ment ...

The Dispatcher provides support on internal communications, provides customer service to patrons to help resolve inquiries, complaints etc in a positive manner. · Analyze calls taken by outsourced call center team for information accuracy and level of customer service provided. · ...

A call center nurse manager is responsible for managing a team of nurses to provide high-quality customer service and care to members through Zest Health’s proprietary platform. · ...

The Director of Helpline Partnerships reports to the Senior Director of Programs and is responsible for providing leadership and strategic oversight for CAF's external facing programmatic infrastructure and complex care programs. · 4+ years of experience in program leadership, di ...