Lead Medical Billing Operations Coordinator - Long Beach, CA
2 days ago
Job description
A Behavioral Health Company in Long Beach is in the need of a Lead Medical Billing Operations Coordinator. The Lead Medical Billing Operations Coordinator will oversee the daily operations of the billing department and ensure compliance with mental health contract requirements. The Lead Medical Billing Operations Coordinator must have behavioral health experience.
Responsibilities:
• Supervise and provide daily guidance to billing staff, ensuring adherence to established procedures.
• Conduct training, coaching, and performance evaluations for team members, supporting their growth and attention to detail.
• Review billing documentation and workflows to ensure accuracy and compliance with established protocols.
• Address claim denials by analyzing monthly revenue reports and implementing corrective measures.
• Collaborate with Quality Assurance staff to update administrative sections of client files as needed.
• Process electronic billing efficiently, ensuring clean and accurate claims using available technology.
• Reconcile billing reports for the Department of Mental Health and Behavioral Health Services, ensuring compliance with agency standards.
• Partner with the Billing Director to implement new procedures and provide operational feedback.
• Organize and facilitate departmental meetings and training sessions to improve team performance.
• Attend required meetings and training sessions to stay updated on internal and external systems relevant to billing operations.
• Bachelor's degree with at least 3 years of supervisory experience in billing operations.
• Proven leadership skills with the ability to manage and develop a team of 6-8 employees.
• Minimum of 2-3 years of experience in Community Mental Health billing; familiarity with LA County billing is a plus.
• Exceptional attention to detail and ability to handle sensitive information with confidentiality.
• Proficiency in Microsoft Excel and the full Microsoft Office suite.
• Strong verbal and written communication skills, with fluency in English.
• Ability to perform complex calculations and manage medical collections effectively.
• Familiarity with provider network billing functions and processes.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available including medical, vision, dental, life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company's 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. The amount of Choice Time Off (CTO) received varies based on years of service and is pro-rated based on the hours worked per week. A new FTEP employee earns up to 13 days of CTO and up to 10 paid holidays per calendar year. Learn more at
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