General Manager - Jacksonville - Unify Recruit

    Unify Recruit
    Unify Recruit Jacksonville

    8 hours ago

    $110,000 - $220,000 (USD) per year *
    Description

    General Manager – HVAC Service Operations

    Lead. Grow. Build a High-Performing Service Organization.

    We are looking for an experienced General Manager to lead and grow a high-performing HVAC service operation in North Florida. This role is responsible for the overall performance of the service division, including P&L ownership, operational leadership, business growth, and customer success.

    You will lead a team of technicians, coordinators, and office staff while working closely with sales leadership to expand service agreements, drive revenue growth, and strengthen long-term client relationships.

    This is an opportunity for a proven operations leader to scale a growing service business, improve operational efficiency, and build a strong regional presence.

    What You'll Do

    Business Leadership

    • Own the full P&L for the service division, including revenue, margins, and profitability
    • Drive business growth and market expansion across the North Florida region
    • Lead operational strategy and performance improvement initiatives
    • Represent the organization with key customers, vendors, and industry partners

    Service Operations

    • Oversee day-to-day operations of the service and preventative maintenance business
    • Optimize technician utilization, dispatching, and labor planning
    • Ensure service agreements are delivered profitably and efficiently
    • Monitor operational KPIs and financial performance

    Customer & Sales Partnership

    • Partner with the sales team to develop and close large service opportunities
    • Lead service agreement renewal and retention strategies
    • Address escalated client issues and maintain high customer satisfaction

    Team Leadership

    • Lead and develop a team of technicians, service coordinators, and office staff
    • Recruit, mentor, and retain top service talent
    • Foster a strong safety culture and high-performance environment

    Strategic Operations

    • Oversee fleet management, service inventory, and equipment planning
    • Ensure compliance with EPA regulations related to refrigerant handling
    • Support smooth handoffs between construction/project teams and service operations

    What We're Looking For

    • 5–7+ years of leadership experience in HVAC service, mechanical contracting, facilities services, or similar technical service industries
    • Strong P&L management and operational leadership experience
    • Proven success managing field technicians and service teams
    • Experience growing service agreements and customer retention programs
    • Strong understanding of dispatching, service operations, and labor planning
    • Experience with ERP/CRM systems and operational reporting tools
    • Excellent leadership, communication, and customer relationship skills

    Why This Role is Exciting

    • Lead a high-impact leadership role with full operational ownership
    • Opportunity to grow and scale a regional service business
    • Work with a strong field team and established customer base
    • Make a direct impact on revenue growth, operational performance, and team development
    * This salary range is an estimation made by beBee
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