Teller - Stuart, FL (Main Office) - Palm City

Job summary

Exhibit consistent relationship building including, but not limited to: Prepare for various customer interactions Build rapport Effectively utilize and document open and closed-ended questions to understand current and future financial goals of customers Match customer needs to Seacoast Bank products and services Confidently and proficiently explain Seacoast Bank products and services to customers Proven ability to create and enhance relationships based on customer needs Ask for referrals from new and existing customers Exhibit good listening skills speak clearly and persuasively in positive or negative situations Respond promptly to customer needs requests for service Quickly seek out appropriate people in more complex financial matters Able to balance business needs with customer requests while managing potential risk to bank Embrace new technology remain up-to-date on industry changes create an open environment that fosters idea generation innovation Participate in community charitable or civic events Exhibit strong work ethics teamwork collaborating with other associates within the branch across the organization Develop an introductory understanding of consumer deposit lending products processes Develop proficiencies in outbound calling process Develop skills identify referral opportunities with internal business partners Observe presentations regarding banking products/services through networking events Develop a strong understanding Customer-facing technology discuss enroll customers self-service products/processes Operations Process checks cash sale negotiable instrument transactions adhering banks current policies procedures Ensure branch adherence AML/BSA requirements Currency Transaction Reports Suspect Activity Form etc audit procedures operational dual control security Business Continuity regulated banking requirements protect associates clients bank assets Assists remediating audit/scorecard/QC deficiencies Proactively helps resolve customer concerns timely professional positive manner escalating issues next level authority as needed Balance cash drawer daily monitors own work accuracy Follow instructions responds management direction help resolve difficult customer objections solves problems timely positive manner retain relationship Adhere Code Conduct Follow all safety security procedures May assigned vault responsibilities

Bullet Points

• Relationship Building
• Exhibit consistent relationship building including but not limited to: Prepare for various customer interactions Build rapport Effectively utilize document open closed-ended questions understand current future financial goals of customers Match customer needs Seacoast Bank products services Confidently proficiently explain Seacoast Bank products services customers Proven ability create enhance relationships based on customer needs Ask referrals from new existing customers Exhibit good listening skills speak clearly persuasively in positive negative situations Respond promptly patient courteous assist meet individualized needs Request information needed provide excellent service Quickly seek out appropriate people complex financial matters Able balance business associated client requests manage potential risk bank Embrace innovative technologies remain updated keep pace latest developments foster ideas innovation Collaborate effectively team members promote cohesive atmosphere Participate community charity corporate functions Enhance skillset learn about deposit loan programs Understand how develop effective communication strategies Identify areas improvement Adapt quickly evolve changing landscape Professionalism sincerity empathy required candidate success Achieve desired outcome accomplish goal efficiently effectively Maintain clean organized workspace prioritize tasks complete objectives accurately Meet deadlines maintain productivity improve performance efficiency Manage multiple priorities adapt flexible approach Work independently exercise high degree initiative Demonstrate PC proficiency Desktop Laptop Tablet Smartphone devices Microsoft Office Suite software Learn communicate technical non-technical staff Provide quality assistance support sales teams Service-oriented attitude driven results-oriented mindset Deliver excellent results collaborate contribute positively team effort Isolates problem identifies solution implement efficient cost-effective solutions Analyzes data make informed decisions drive continuous improvement Promote ethical practices ensure compliance organizational standards Recognize value diversity inclusion employ equitable employment practices Foster creativity encourage collaboration embrace change Celebrate achievements recognize contributions employees Receive constructive feedback adjust behavior accordingly Implement knowledge information systems achieve strategic objectives Drive growth expansion sustain competitive advantage Enhance employee engagement satisfaction motivation optimize overall workplace experience Visit website frequently stay abreast company news updates Utilize social media platforms gather relevant insights engage target audience Share expertise mentor junior colleagues leverage network build meaningful connections

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  Job description

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