Senior Accounts Receivable Manager - Southfield, MI, United States - GFL Environmental

Description

GFL Environmental is looking for a Senior Manager, Accounts Receivable (AR) to join our team out of our Southfield, Michigan office The Senior Manager, Accounts Receivable (AR), will play a crucial role in enhancing cash and billing processes.

Their primary responsibilities involve overseeing the Cash Application and Billing departments, leading regular cadence, strategizing process improvements, and fostering exceptional relationships with both internal and external customers.

The ideal candidate possesses strong leadership skills, a strategic mindset, and a proven track record of driving excellence in cash application and billing.

Furthermore, the Senior Manager oversees Billing Operations, including sales adjustments, while adhering to corporate policies and procedures.

Maintaining the integrity of internal controls within the department and ensuring compliance with regulatory requirements are also key aspects of this role.

Assist in reviewing and resolving problem accounts
Provide training or schedule site meetings as needed
Ensure a strong customer service focus and responsiveness to inquiries
Serve as an escalation point for managers and provide additional support when necessary
Collaborate with the cash receipts team on research related to cash application or adjustments
Work closely with IT to ensure the operating system supporting cash application and billing functions are running optimally
Oversee billing management to ensure accuracy and timely submission and delivery of customer invoices
Understanding the requirements for both Commercial and Residential invoices
Manage the Accounts Receivable (A/R) team to process cash receipts promptly and accurately
Act as the Business/Process Owner for the Lockbox (Customer Payments) and Online Customer Payment Portal
This role includes managing office operations at the local location, including supplies and maintenance
Update, maintain and monitor key performance indicators (KPIs) and metrics to track performance
Ensure timely responses for all internal and external audit requirements
Prepare presentations for monthly, quarterly, and annual reviews with executive management and general managers
Undertake other projects and responsibilities as required by management (Mergers & Acquisition)
Oversee the AR Reconciliation team and provide strategy on how to reduce credit balances on accounts
Assist business operations while ensuring efficient and internal control-compliant procedures
Develop policies and procedures for managing the transition of acquired companies and their accounting processes

Bachelor's degree in business, Accounting, or another related field
7 years' experience in accounting, or business capacity
3+ years' management experience including larger teams of 5 or more individuals
Billing and Cash Management experience preferred
Demonstrate ability to effectively communicate with others verbally and in writing
Ability to juggle conflicting priorities and manage workload among team members
Strong project-management skills to lead cross-functional teams and influence others to achieve goals
Ability to understand workflow processes, analyze relevant data to identify process improvements and provide recommendations to management
Strong accounting system design skills to identify areas where re-engineering and automation are critical and implement related initiatives
Strong leadership skills, including the ability to provide direction to employees, motivate team members and manage work processes in a fast-paced and changing environment
Ability to work under pressure to meet strict deadlines with minimal on-site executive supervision

#GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact .