ICOMS Analyst/ Business Analyst with ICOMS - Atlanta, United States - PDSSOFT INC.

PDSSOFT INC. Atlanta, United States

1 week ago

Description

ICOMS Analyst/ Business Analyst with ICOMS

Location: : Atlanta,GA(Day1 Onsite)

Duration: 12 Months

Job Description:

Excellent knowledge of the ICOMS Billing application inclusive of product configurations, equipment provisioning and billing integration.

A good understanding of all the major COMS modules like Telephony Rating, DB maintenance, Sales, Statement Presentation, Order Entry, Interfaces.

Work closely with business owner/requestors or design architecture on understanding requirements and documenting requirements.

Performs analysis on billing systems, billing data, and processes to determine the best billing design and solution.

Analyze recurring issues and assist in developing process and system improvements.
Maintain current and complete procedures/guidelines for billing processes.
Performs analysis on billing systems, billing data, and processes to determine the best billing design and solution.
Good knowledge on Billing system code configurations, Billing system experience related to campaigns, rates, packages, taxes.

Good knowledge on database reporting tools, queries, SOl, macros, REST API

Good knowledge on Splunk and New Relic reporting tool.

Critical thinker with data-analyses skills

Good Client handling Skills

Must be detail oriented, a self-starter and results driven. Able to multi task and be flexible to handle multiple deadlines. Strong interpersonal, organizational, and time-management stills

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