Sr Associate Director, Stewardship and Donor Relations - Philadelphia, United States - Temple University
Description
Job Description Sr Associate Director, Stewardship and Donor Relations **Description**
**The Senior Associate Director of Stewardship and Donor Relations is responsible for oversight, collaborative planning and coordination of a comprehensive stewardship and donor relations program for the Lewis Katz School of Medicine at Temple University and Temple Health.
Working in the Temple Health Office of Institutional Advancement (THIA), the Senior Associate Director collaborates with a broad range of advancement colleagues to manage, execute and assist with donor relations, recognition and stewardship projects, providing project management and expertise to advance programs and projects that strengthen donor confidence, enhance the donor experience, and increase donor satisfaction and retention.
The successful candidate is a creative problem-solver who demonstrates a thorough understanding of donor relations and stewardship principles and possesses a working knowledge of fundraising and advancement services functions.
Founded in 1901, the Lewis Katz School of Medicine at Temple University impacts the world around us through its innovative education, groundbreaking research and patient-focused clinical care. The School also manages a robust portfolio of publicly and privately funded transdisciplinary studies aimed at advancing the prevention, diagnosis, and treatment of disease -- with specialized research centers focused on heart disease, cancer, substance use disorder, metabolic disease, and other regional and national health priorities. This is supported by Temple University Health System (TUHS) is a $2.4 billion academic health system dedicated to providing access to quality patient care and supporting excellence in medical education and research.**
**Essential Functions of Position:**
** Drives strategy and direction for a stewardship program.
Develop and implement personalized stewardship strategies for major donors
Produce engaging donor reports in collaboration with physicians and researchers.
Support the planning and execution of recognition events for donors to further affinity among all constituents.
Serve as point of contact with donors and advancement staff on fund management and processes related to gifts, gift agreements, funds, reporting, and acknowledgments.
Lead donor recognition projects, including portraits, plaquing and digital recognition activities.
Manage scholarship donor reporting cycle and personalized stewardship process for scholarship donors, including programming support for a signature scholarship event.
Coordinate and drive comprehensive annual donor financial reports.
Support fund and gift troubleshooting for donors in consultation with University and Health System partners (units, gift administration, Finance, Student Financial Service) to resolve donor/fund issues.
Provide writing and communication support, including drafting high-level acknowledgments, impact reports, and other donor relations communications pieces.
Manage and execute annual stewardship calendar
Generate financial reporting in response to ongoing donor and fundraiser inquiries.
Establish, implement, evaluate, maintain, and educate THIA staff about donor-centric policies, best practices, processes for quality control and enhanced donor experience.
Manage other projects and duties as assigned.**
**Other Duties and Responsibilities:
Remain current on donor relations best practices, including new donor relations trends, donor recognition tools and stewardship principles.
Knowledge of fundraising and advancement services functions.
Comfortable working with sensitive or confidential information in a professional manner.**
**Required Education & Experience:
Bachelor's degree and 5 to 7 years of experience working in donor relations/stewardship, preferably in a higher education setting. Equivalent experience in advancement services, fundraising, alumni engagement or advancement communications may be considered.**
**Required skills and abilities:
Fluency with financial documents, database creation and management, financial record- keeping, and demonstrated proficiency in Banner or an equivalent development database is required.
*Excellent writing, project management and interpersonal and communications skills, and skill in problem solving and using judgment in situations requiring independent initiative and tact.
*Attention to detail and high level of accuracy in work
*Demonstrated track record of successful stewardship initiatives.**
**Preferred:
*Ability to analyze results and make recommendations for improvement
*Demonstrated proficiency in Banner or equivalent development database**
**This position requires a background check.**
**This position is temporarily assigned a hybrid work arrangement (on-campus and remote), the duration of this hybrid work arrangement is at the discretion of Temple University and the Department.**
**Temple University values diversity and is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status protected by law.**
**In accordance with the City of Philadelphia's COVID-19 mandate, all Temple University students, faculty, staff, and contractors must be fully vaccinated before receiving authorization to work unless they have a medical or religious exemption approved by the University. An individual is considered fully vaccinated two (2) weeks following the second dose of the Pfizer or Moderna vaccine or two (2) weeks following a single dose of the Johnson & Johnson vaccine. Individuals who do not meet the University's vaccination or exemption requirement will be prohibited from working until proof of full vaccination or an exemption is requested and approved. For more information, visit the University's Vaccines web page at **
**Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.**
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**Primary Location**
: Pennsylvania-Philadelphia-Health Sciences Campus (HSC)-Medical Education and Research Building