Soulster - Nashville, TN

Are you a people person? Do you surround yourself with smiling faces? Our Soulsters are meant to live up to their name in being the soul of our restaurants. As a Soulster, it is your job to go above and beyond to create memorable moments for our guests while maintaining the great ...

Job description

Are you a people person? Do you surround yourself with smiling faces? Our Soulsters are meant to live up to their name in being the soul of our restaurants. As a Soulster, it is your job to go above and beyond to create memorable moments for our guests while maintaining the great dining room vibe that Edley's is known for. Soulsters are the most common first and last interactions guests have with our team, so it is important that each one is a great one. Soulsters are very well versed on the menu and are prepared to guide guests through the ordering process.

Soulsters fall into four categories:

CASHIER

• Friendly, fast and efficient salesperson taking all of our guests' orders at the POS
• Knowledgeable of the menu, able to confidently answer any questions the guest has and guide them in the right direction
• Proficient on the POS and accurately able to process the correct payment
• Is always able to converse and connect with our guests in a genuine way (not robotic or transactional)

GUEST EXPERIENCE

• Keeps an eye on all tables in the dining room, anticipating the guests' needs
• Performs all table service needs: refills on drinks, table bussing, to-go boxes for guests, cocktail & beer order/delivery (handheld or B-Bot), answering questions about our food. Our guests shouldn't have to get up for anything
• Converses with tables, delivering the Edley's VIBE and our Service w/Soul to everyone in the dining room

FLOOR

• Keeps all tables bussed, stocked, and clean at all times, and then reset immediately after guest's departure
• Beverage station maintenance - keeps everything clean, stocked and filled
• Restroom checks - stock supplies, cleanliness, trash removal
• Busser stations - runs dirty dishes to the bar and dish pit, and removes all trash

FOOD RUNNER

• Ensures all plates go out with sauces and silverware and are also 100% correct before delivering to the guest
• After delivering the food, asks if there is anything else our guest needs (sauces, extra plates, etc.)

Benefits

• Starting Pay $15.00 +
• Paid Vacation
• Half-Price Shift Meals
• Free Edley's Gear
• Insurance
• Employee Assistance Program and Financial Counseling access
• Flex Spending accounts for Dependent Care and Medical expenses