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Service Manager Trainee - Westminster, United States - Rollins
Description
** Service Manager Trainee**
**Job Category****:** Operations Leadership **Requisition Number****:** SERVI024544 Showing 1 location **Job Details**
**Description**
Come join our team We are looking for people who are self-motivated, driven, caring, willing to work hard, and who like to have fun. This is a full time, year-round position which requires driving in a company provided vehicle. This position is route based and requires you to maintain and grow a customer base through excellent customer service, communication, and problem solving. We offer extensive benefits including very generous paid time off. Apply today to start an exciting new journey toward a new career.
**At Orkin, our purpose is to help protect the world where we live, work and play. Our Service Managers are committed to this purpose.**
Orkin, the leader in the pest control industry is seeking an Experienced, Dynamic Service Manager who understands that a HIGH PERFORMANCE CULTURE of revenue growth, profitability and customer satisfaction, is dependent upon a healthy employee culture.
If you are customer-centric, love leading others, and serving your community, then you will want to be a part of our Winning Tradition.
You will lead a team of service professionals whose passion is to deliver exceptional service and expertise for families and businesses alike.
We have a GREAT story to tell and we will provide you the opportunity to lead others, GROW YOUR CAREER, and do what experienced leaders do BEST - expand their teams career growth.
**The successful Service Manager Candidate will...**
Assuming leadership of an entire service operation upon completion of paid training
Leading and motivating the service team to consistently provide World-Class Service
Assisting with recruiting top talent
Training and developing technicians
Leading training meetings
Overseeing our Tech Ride-A-Long program
Ensuring customer expectations are achieved through inspections, evaluations and providing outstanding customer service every time
Providing highly skilled hands on management
Proven leadership skills, with heavy customer and employee interaction experience
Monitoring scheduling, routing and inventory to drive efficiencies and productivity
Excellent communication skills and the ability to multi-task in a fast paced environment
**We Offer:**
Competitive compensation package with upward earnings potential
A company vehicle after completion of the leadership program and branch assignment
Industry leading, comprehensive paid training programs
Comprehensive benefits package including medical, dental, vision, maternity & life insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick time
Employee discounts, tuition reimbursement, dependent scholarship awards
Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM
The Pest Management Industry is growing and is a recession resistant line of business
Orkin is financially stable and growing as the largest subsidiary of **Rollins, Inc.**, (NYSE: ROL), headquartered in Atlanta, GA
**Requirements:** We require a good driving record and the ability to pass a drug screen. Candidates must meet physical job requirements and safely perform the following job duties with or without accommodations:
Safely use a ladder within the manufacturer's weight capacity
Lift and carry up to 50 lbs.
Safely access crawl spaces, attics, confined spaces, roof tops, etc.
Ability to work in all types of weather conditions
**Experience**
Required
3 - 5 years: Mentoring, coaching, motivating and training
3 - 5 years: Demonstrated customer relations experience
3 - 5 years: P&L responsibility experience and an acute understanding of expense control strategies
3 - 5 years: Operations management experience with a results-driven company
**Education**
Required
High School/GED or better
Preferred
Some college or better
**Licenses & Certifications**
Required
Driver License
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)
***Additional context:competitive earnings, career, regional, region, management, military, leadership development program, operations leadership, manager trainee, general manager, service, construction, route, field, uniform, retail, restaurant, hotel, hospitality, management trainee***
**Skills**
**Education**
**Required**
High School/GED or better.
**Preferred**
Some college or better.
**Experience**
**Required**
**3-5 years:** Mentoring, coaching, motivating and training
**3-5 years:** Demonstrated customer relations experience
**2 years:** P&L responsibility experience and an acute understanding of expense control strategies
**3-5 years:** Operations management experience with a results-driven company
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)