Clinic Director - Nashua, United States - Center for Physical Therapy and Exercise

Description

CPTE is growing and expanding our services to meet patient demand We are seeking a passionate and experienced Physical Therapist to take the lead as Clinic Director at our new Nashua outpatient location coming soonJob SummaryIn accordance with CPTEs mission, vision and values, the Clinic Director (CD) leads the day-to-day operations and overall profitability and growth of their assigned clinic(s).

The Clinic Director oversees and mentors a high performing and engaged team of front office and clinical staff that consistently delivers best-in-class care, and exceptional patient experience and clinical outcomes.

The Clinic Director is also responsible for their own patient caseload and delivers direct patient care. This position reports to the Chief Operating Officer (COO) or other management as directed.
Essential Duties and ResponsibilitiesThe below statements are intended to describe the general nature of work assigned. This is not an exhaustive list and may be subject to change.


Staff Management:

Manages and supervises staff (physical therapists, physical therapist assistants, techs/aids, occupational therapists, athletic trainers, and front desk) on a day-to-day basisParticipates in hiring, training, and onboarding of clinical teamCreates and leads annual staff performance reviews; continually provides feedback and mentors staff to ensure high performance.

Serves as a mentor and/or clinical instructor in coordination with CPTEs New Grad Mentorship and Student Affiliation ProgramsPrepares and leads clinic staff meetingsAddresses all staff issues and maintains an open door policy for staff to express concerns and ideas for improvementPatient Care:

Develops Individualized plans of care and treat patients through all phases of physical therapy with an emphasis towards compassionate, comprehensive and evidenced based approaches, restoring patients to optimal function.

Completes daily patient care, progress and discharge notesProvides continuous communication with referring physicians and other referral sourcesClinic Operations and Management:

Ensures their clinic maintains a warm, friendly and welcoming relationship with all patients, staff, all medical and non-medical professionals, vendors and visitors.

Manages clinic schedules in partnership with QA Director to ensure patient scheduling convenience and appropriate frequency to achieve therapy goalsMeets or exceeds clinic goals related to defined key performance metrics (KPIs); Prepares and submits weekly report of KPIs that include visits per week, units per visit, arrival/cancellation rates, among othersEnsures clinic equipment is in good, working condition; Monitors and assists in the maintenance and cleanliness of the facilityMaintains clinical logs and checklists necessary for clinic complianceAdministrative:Assures that all patient care and documentation is compliant and in accordance with CPTE Policy and Procedure ManualParticipates in quarterly chart review and quality assuranceRecommends and provides support for long term staffing and schedule changesHandles patients that have concerns, complaints, or are in need of assistance; communicates with internal leadership and staff as needed to resolve the situationReviews and follow ups with any Incident involving patient, visitor, or staff memberFollows State and Federal regulations regarding the practice of physical therapy and MedicareDevelops ideas with staff for new program development and assists in the creation and implementation of new programsParticipates in Marketing and Sales meetings and eventsEducation and ExperienceGraduate of a CAPTE accredited school of physical therapyActive or pending state license to practice physical therapyPrevious clinic director or leadership experience preferredSkills and AbilitiesExcellent patient care and communication skillsAbility to multitask while providing exceptional patient experiencePassion for physical therapy and patient outcomesNatural born leader with the ability to drive performance and motivate employeesProficient in Google Docs, Sheets and/or Microsoft Word, ExcelKnowledge of clinic KPIs, reporting, and analysisProficient in EMR Systems; Experience in Clinicient is a plus#J-18808-Ljbffr