transportation assistant - Colorado Springs, United States - Department Of The Air Force

Description

Summary

Click on "Learn more about this agency" button below for
IMPORTANT additional information.

The primary purpose of this position is to serve as a Transportation Assistant providing call center, billing, shipping and storage section-level services/support to Department of Defense (DoD) and/or U.S.

Coast Guard customers at a large regionalized Joint Personal Property Shipping Office.

Duties

Assist customers/Transportation Service Providers (TSP) on service failures, complaints, claims and other general information.

Arrange shipments, discerning rates, services, route suitability, tonnage distribution, storage, packing, pickup, special services, releases, renewals, partial withdrawals, deliveries then initiate orders to effect or confirm actions.

Select and apply tariffs and rating tools to determine maximum government obligation for entitlements for shipping and storage.

Ascertain and/or compute excess costs, advising customer and prompting service-level adjudication for authorized entitlements and/or unusual requests.

Conduct financial audits, analyze shipment reweigh, generate daily invoicing workflow, and ensure lines of accounting on each individual order is accurate/valid.