Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met
Monitor sales activity and provide guidance to associates to deliver excellent customer service
Assistwith inventory control, inventory transactions, and shrink prevention efforts
Ensure compliance with Citi Trends policies, procedures, and operational standards
Supervise and support store associates in sales, inventory, cash handling, and customer service
Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support
Helpmaintainappropriate staffinglevels by supporting recruiting efforts and employee retention
Provide ongoing coaching, feedback, and performance support to associates
Maintain a safe, organized, and customer-focused store environment
Reinforce adherence to company policies, procedures, and loss prevention standards
Support consistent execution of merchandising, operational, and visual standards
Perform additional duties and responsibilities as assigned to support store operations and business needs.
High school diploma or equivalent required
24 years of experience as an Assistant Manager or similar retail leadership role
35 years of overall retail experience preferred
Strong communication, organizational, and people leadership skills
Ability to work a flexible schedule, including nights and weekends
Ability to perform basic math calculations, including percentages
People Leadership & Team Development
Hiring & Recruiting Support
Customer-Focused Execution
Operational Accountability
Time Management & Prioritization
Adaptability in a Fast-Paced Retail Environment
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Assistant Manager - Madison - Citi Trends
Description
Assistant Store Manager
About Citi Trends
Citi Trends is a leading off-price value retailer of apparel, accessories, and home trends dedicated to delivering great style and amazing brands at exceptional prices.
We are growing and investing in our stores, our people, and our future leaders. Our success is driven by strong store leadership, a commitment to customer experience, and a passion for developing talent from within.
Position Summary
As an Assistant Store Manager, you play a key role in supporting daily store operations, team leadership, and staffing efforts. Partnering closely with the Store Manager, you will help drive sales performance,maintainoperational excellence, and support the hiring, onboarding, and development of store associates.
Summary of Key Responsibilities
Store Operations & Performance
Team Leadership & Staffing
Customer Experience & Compliance
Qualifications
Key Competencies
Why Join Citi Trends
Citi Trends isa great placeto build a fun and rewarding career in retail management. We believe inpromoting fromwithin and developing leaders who take initiative. We offer competitive pay and a benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued growth.
Ifyoureready to grow your leadership skills, support hiring and team development, and make an impact in your storeCiti Trends is the place for you.
Equal Employment Opportunity
Citi Trends is an equal opportunity employer and prohibits discrimination and harassment of any kindin accordance withapplicable laws.
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