Catering Coordinator - Atlanta, United States - District Events & Catering

Description

DEC is in search of a Sales Coordinator to support the premium food service team by handling client communications, managing catering sales operations and organization, coordinating event day preparations, and planning food service for all events. Additionally, this role will facilitate communication among the culinary, operations, and staffing departments to ensure that all client expectations and specifications are understood and met.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for providing administrative support to the sales team in the service of existing and prospective clients.
• This position may provide game/event day support which will include weekends and evenings as instructed.
• Provide excellent customer service to clients, assisting as needed throughout the planning process, day-of at their event, and/or following the event ensuring customer satisfaction and retention.
• Assist with client communications as needed, taking client calls and responding to client emails in a timely manner.
• Assist with data entry and contract/BEO revisions, ensuring that all details are accurate.
• Communicate and distribute all event information to appropriate internal staff and managers, working directly with all other departments to ensure all event details are accounted for.
• Process correspondence (internal & external), proposals, contracts, and BEOs accurately, and in a timely manner.
• Create and distribute menu signs for all daily orders.
• Work directly with the accounting team on client billing and invoice processing.
• Manage outsourced vendor services for events, including placing/confirming orders, communicating event details, and processing invoices in a timely manner.
• Attending tastings and client walk-throughs as applicable.
• Create personalized proposals/sample menus based on clients' needs; create contracts, purchase orders & vendor invoices in a timely fashion to be approved by sales manager.
• Attend BEO meetings when applicable
• Assist with design and décor elements as needed

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