Customer Service Representative - Idaho Falls
Only for registered members Idaho Falls, United States
1 month ago
Job summary
We keep our customers and associates connected to what matters most. A thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
Responsibilities
- Handles high in-bound call volume covering a full range of customer service inquiries.
- Responds to inbound customer calls and assists customers face-to-face in the front office as needed.
- Provides customers with a clear understanding of charges, prorates, billing cycles, payment methods and customer equipment.
- Correct errors or discrepancies on customer billings as necessary.
Qualifications
- High school diploma or general education degree (GED); or one to three months related experience and/or training in a customer service environment.
- Excellent oral and written communication skills while assisting and interacting with Sparklight's customers and associates.
- Strong data entry and computer skills.
Job description
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