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    Case Manager - Boston, United States - Heading Home

    Heading Home
    Heading Home Boston, United States

    2 weeks ago

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    Description
    Job DetailsJob LocationAdministrative
    • Boston, MAPosition TypeFull TimeEducation Level2 Year DegreeSalary Range$ $24.
    00 HourlyTravel PercentageUp to 25%Job ShiftDayJob CategoryNonprofit - Social ServicesDescription

    Job Title:
    Case Manager - Supportive Housing

    Reports To:
    Program ManagerLocation: Boston, MA 02115

    Position Type:
    Full Time, Salary Non-Exempt

    Salary Range:
    $24.00 per hour

    Retention Bonus:
    $1,500 ($750 paid after 6 months, $750 paid after 12 months)

    OverviewThe Case Manager provides case management to formerly homeless individuals and provides assistance and connection to services. This Case Manager supports clients in remaining stably housed in apartments in a scattered site model.

    Using Motivational Interviewing and a collaborative approach, the Case Manager works with clients to develop and monitor individual service plans (ISP) which include educational, vocational, medical, life skills and housing goals.

    The Case Manager will also assist program participants to obtain resources and services as requested and/or needed to address barriers to housing as stated above including but not limited to CORI mitigation, credit repair, and assistance with financial applications.

    Essential Job FunctionsWork with clients to develop Individual Service Plans (ISP) which include financial, mental health, physical health, legal, educational, vocational, and life skills goalsMeet with clients regularly to review ISP progress and plan next steps; Make referrals to community programs and assists clients in obtaining resources and services for areas on the client's ISP and as needed to address barriers to independent living.

    Develop partnerships and serve as a liaison with community-based organizations, and attend meetings with such organizations as neededMay assist clients in finding housing optionsAssist client with move-in transition supports, including but not limited to:
    furniture and furnishings assistance, budget support, and other resources and services as neededDocument all interactions with clients utilizing appropriate reporting mechanisms, including our Health Management Information System/Efforts to Outcomes web-based data collection systemAttend staff meeting, supervision, and trainings as requiredAttend the Community of Practice (COP) meeting a minimum of once per monthAttend Motivational Interviewing training and puts the skills and techniques into practice with clientsOn
    • Call Rotation RequiredCompletes reports for program as neededPerforms other tasks as requested by the Program Manager, Director of Individual Services or the Executive Director;Observes all agency rules and policiesOTHER ESSENTIAL FUNCTIONS Sitting, standing, traversing, thinking, speaking, writing, typing, computer work, concentrating, interaction with others.
    WORK ENVIRONMENT Normal for an office environment with travel between programs required. Shared office in an open area within a large office building. Office is open to the public and visitors only by appointment. Position requires a minimum of four days onsite. Office is climate controlled with heat and air conditioning. Should include noise level, physical demands such as bending, sitting, lifting up to 25lbsEEO STATEMENT/ AFFIRMATIVE ACTIONHeading Home, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.

    Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

    QualificationsAssociate's Degree and four years related work experience or Bachelor's Degree with two years related work experience; Master's Degree preferred; Any combination of experience & education that equips the candidate to perform above mentioned requirementsExperience with crisis intervention regarding issues such as homelessness, mental health, and substance abuse; housing barriers including legal, financial, psychological and criminal;Willingness to accompany clients as needed to appointments;Willingness to work as part of a team to promote the goals of the agency;Sensitive & Compassionate to the needs of the homeless, low income and diverse populations;Excellent time management, organizational and communication skills;Valid MA driver's license and car preferred; ability to travel independently between sites and necessary appointments.

    Able to communicate effectively, orally and in writingAbility to work with computers to input and manage data;Knowledge of community resources a plusUnderstanding of case management concepts and best practicesAbility to manage multiple tasks and crisesParticipate in On-call rotation required
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