SCCM Administrator - Minneapolis, United States - Coforge

Description

We at Coforge are seeking Desktop Support Administrator with SCCM experience with below mentioned skill-set and who can work onsite from Minneapolis, MN location.

Role: Desktop Support Administrator with SCCM experience

Location: Minneapolis, MN

Moe of Hire: Full Time

Key Skills : SCCM, Intune, JAMF, ITIL

Experience Required: 7+ years

Skills Required:

Responsible for the effective provisioning, installation, configuration, and operations of systems hardware and software infrastructure for our customer.

Experience in Content Creation and Tool Utilization with In-tune is Essential Assist in monitoring and administrating all globally-available IT-supported systems and technology while maintaining and reporting on global Service Level Agreements.

Create documentation, workflows, and other supporting materials for systems topology, support, and administrative actions.

Use ITIL processes and procedures for change, incident, and problem management of all enterprise services and systems.

Assist in maintaining and developing automation of enterprise systems workflows and tasks.

Act as an escalation point for monitoring alerts and help desk tickets.

Assess, design, administer, and manage the life cycle of data center hardware and related infrastructure.

Troubleshoot, research, and resolve escalated technical problems and incidents in a timely and professional manner.

Management, administration, and ongoing maintenance of enterprise server software and technologies.