Senior Quality Assurance Analyst - Nashville

The Mission Starts Here · TheIncLab engineers and delivers intelligent digital applications and platforms that revolutionize how our customers and mission-critical teams achieve success. · We are where innovation meets purpose; and where your career can meet purpose as well.  · ...

Job description

The Mission Starts Here

TheIncLab engineers and delivers intelligent digital applications and platforms that revolutionize how our customers and mission-critical teams achieve success.

We are where innovation meets purpose; and where your career can meet purpose as well. 

Your Mission, Should You Choose to Accept

As a key member of our QA Team, you will help to ensure high-quality software delivery standards are met by owning testing efforts within one or more Agile teams.  This senior-level role combines deep hands-on testing expertise with responsibility for test planning, execution, and quality risk management.

The ideal candidate will proactively identify gaps, contribute to process improvement, and mentor junior QA team members while remaining strong individual contributors. They work closely with developers, product managers, delivery leads, and clients to ensure quality is built in from the start, including in complex and regulated environments such as Department of Defense programs.     

What will you do?

Quality Ownership & Execution 

• Own QA activities for assigned features, components, or releases. 
• Define test scope, depth, and coverage to meet quality standards. 
• Ensure functional, regression, integration, performance, and exploratory testing are completed effectively. 
• Identify and communicate quality risks early. 
• Serve as QA subject-matter expert for assigned projects. 

Test Planning & Delivery 

• Design, develop, and maintain test cases, scripts, and test data. 
• Execute manual and automated tests across frontend, backend, API, and data layers. 
• Set up and maintain test environments aligned with fielded client environments. 
• Review test results, assess release readiness, and ensure completion of testing cycles. 
• Log, track, verify, and close defects through resolution. 
• Support build packaging, validation, and release deployment. 

Technical Contribution 

• Perform hands-on testing and validation. 
• Develop and maintain automated or semi-automated tests where appropriate. 
• Contribute tests to CI/CD pipelines and maintain test reliability. 
• Support configuration, API, and data validation as needed. 

Collaboration & Client Support 

• Partner closely with developers, DevOps, delivery leads, and product managers. 
• Collaborate with clients during testing events and defect investigations. 
• Support on-site or remote testing activities as required. 

Process & Continuous Improvement 

• Contribute to QA process improvements, documentation, and standards. 
• Identify inefficiencies in testing workflows and propose improvements. 
• Support adoption of test management tools and automation practices. 
• Lead by example in testing discipline and defect management. 

Mentorship & Leadership 

• Provide mentorship to QA I and QA II team members. 
• Support onboarding and training of new QA hires. 
• Lead or coordinate QA activities on projects as needed. 
• Travel up to 20%. 

Requirements

Capabilities that will enable your success

• Bachelor's degree or equivalent experience. 
• 4–6 years of experience in software quality assurance. 
• Strong understanding of QA methodologies, Agile practices, and SDLC. 
• Experience with test planning, test execution, and validation activities. 
• Experience testing frontend and backend systems. 
• Proficiency with defect tracking and test management tools (e.g., Jira). 
• Familiarity with automated testing tools (e.g., Selenium, Cypress, Playwright). 
• Familiarity with CI/CD environments. 
• Strong analytical, communication, and collaboration skills. 

Preferred Qualifications

• Active Secret Security Clearance. 
• Master's degree or equivalent experience. 
• Experience supporting DoD or regulated programs. 
• Prior Senior or Lead QA experience. 
• Experience in defense, aerospace, or other regulated environments. 
• Familiarity with Zephyr, QMetry, or similar test management tools. 
• Experience with API testing, SQL, or cloud-based systems. 
• Interest in expanding automation coverage and QA maturity. 

Clearance Requirements

• Applicants must be a U.S. Citizen and willing and eligible to obtain a U.S. Security Clearance at the Secret or Top-Secret level. Existing clearance is preferred.

Benefits

At TheIncLab we recognize that innovation thrives when employees are provided with ample support and resources. Our benefits packages reflect that:

• Hybrid and flexible work schedules
• Professional development programs
• Training and certification reimbursement
• Extended and floating holiday schedule
• Paid time off and Paid volunteer time
• Health and Wellness Benefits include options for Medical, Dental, and Vision insurance along with access to Wellness, Mental Health, and Employee Assistance Programs.
• 100% Company Paid Benefits that include STD, LTD, and Basic Life insurance.
• 401(k) Plan Options with employer matching
• Incentive bonuses for eligible clearances, performance, and employee referrals.
• A company culture that values your individual strengths, career goals, and contributions to the team.

About TheIncLab

Founded in 2015, TheIncLab ("TIL") is the first human-centered artificial intelligence (AI+X) lab.  We engineer complex, integrated solutions that combine cutting-edge AI technologies with emerging systems-of-systems to solve some of the most difficult challenges in the defense and aerospace industries.  Our work spans diverse technological landscapes, from rapid ideation and prototyping to deployment.

At TIL, we foster a culture of relentless optimism.  No problem is too hard, no project is too big, and no challenge is too complex to tackle. This is possible due to the positive attitude of our teams.  We approach every problem with a "yes" attitude and focus on results.  Our motto, "demo or die," encompasses the idea that failure is not an option.

We do all of this with a work ethic rooted in kindness and professionalism.  The positive attitude of our teams is only possible due to the support TIL provides to each individual.

At TIL, we believe that every challenge is an opportunity for growth and innovation.  Our teams are encouraged to think outside the box and come up with creative solutions to complex problems.  We understand that the path to success is not always straightforward, but we are committed to persevering and finding a way forward.

Our culture of relentless optimism is not just about having a positive attitude; it is about taking action and making things happen.  We believe in the power of collaboration and teamwork, and we know that by working together, we can achieve great things.  Our teams are made up of individuals who are passionate about their work and dedicated to making a difference.

Learn more about TheIncLab and our job opportunities at

**Salary range guidance provided is not a guarantee of compensation. Offers of employment may be at a salary range that is outside of this range and will be based on qualifications, experience, and possible contractual requirements.

**This is a direct hire position, and we do not accept resumes from third-party recruiters or agencies.