Arbor Production Manager - Houston - Monarch Landscape Management

Description

We are looking for an experienced Arbor Production Manager to oversee daily tree care operations, coordinate crew schedules, and maintain exceptional safety and quality standards.

This position calls for a hands-on leader who is comfortable working in the field, communicates effectively, and prioritizes efficiency, customer satisfaction, and team growth.

The ideal candidate will have a solid background in arboriculture and a strong commitment to leading and developing high-performing crews.

Responsibilities:
Project & Operations Management

• Manage daily work scope, ensuring all projects meet budget, timeline, and quality goals
• Coordinate with the Production Coordinator to align scheduling, equipment, and project backlog
• Track and verify completion of daily tasks and field activities
• Conduct regular jobsite visits to ensure adherence to quality and safety standards
• Perform tree assessments and generate bids using CRM systems
• Support the Project Manager and Estimator with large-scale site inventories Safety & Compliance
• Ensure daily tailgate meetings and jobsite hazard assessments are conducted by Crew Leads
• Enforce proper use, care, and storage of company equipment and vehicles
• Maintain compliance with all regulatory and company safety requirements
• Lead by example in the safe operation of all arboricultural equipment and machinery
• Conduct and demonstrate safe tree climbing practices, including aerial rescue readiness
• Oversee the proper application of chemicals in accordance with state regulations Team Leadership & Labor Management
• Provide direct supervision of two or more field employees
• Assign, plan, and direct daily crew activities and jobsite responsibilities
• Onboard and train new employees in climbing, equipment, safety, and company procedures
• Monitor employee timekeeping and approve timesheets for timely payroll submission
• Identify staff needs and take corrective action in hiring, coaching, or termination, with communication to the District Manager Customer Service & Communication
• Serve as liaison between the Arbor Division and internal/external clients
• Address issues proactively and ensure high levels of customer satisfaction
• Represent Monarch professionally on job sites and in client communications Supervisory Responsibilities
• Supervise, mentor, and support field staff on technical and safety practices
• Conduct employee performance evaluations and identify training needs
• Promote a culture of safety, accountability, and operational excellence Qualifications: Education & Experience
• 3–5 years of hands-on professional tree care experience
• 1–3 years of project or crew management experience Language & Communication Skills
• Ability to communicate effectively in English (verbal and written)
• Bilingual English/Spanish required
• Strong interpersonal skills when addressing team members and clients Mathematical & Business Acumen
• Ability to calculate rigging loads and equipment needs for tree removals
• Understands cost estimating, unit pricing, and how gross margin is impacted by field operations Reasoning & Problem Solving
• Ability to apply common sense and make sound field decisions
• Adaptable to changing situations with minimal guidance Licenses & Certifications
• Valid driver's license (Class C)
• ISA Certified Arborist (or ability to obtain within 6 months)
• ISA Certified Tree Worker (preferred)
• CPR/First Aid certification (required)
• TCIA Certified Treecare Safety Professional (CTSP) (or ability to obtain within 12 months) Skills and Knowledge Requirements
• Expert knowledge of tree pruning, removal, cabling, and disease/pest ID
• Proficient in advanced climbing, rigging, knots, and aerial rescue
• Familiar with hazard recognition and emergency procedures
• Skilled in the use and instruction of all arboricultural equipment

Strong administrative ability:
safety documentation, equipment tracking, and purchase orders

• Proven leadership capabilities and employee development experience

Compensation:
$65,000 - $75,000 yearly

• Project & Operations Management
• Manage daily work scope, ensuring all projects meet budget, timeline, and quality goals
• Coordinate with the Production Coordinator to align scheduling, equipment, and project backlog
• Track and verify completion of daily tasks and field activities
• Conduct regular jobsite visits to ensure adherence to quality and safety standards
• Perform tree assessments and generate bids using CRM systems
• Support the Project Manager and Estimator with large-scale site inventoriesSafety & Compliance
• Ensure daily tailgate meetings and jobsite hazard assessments are conducted by Crew Leads
• Enforce proper use, care, and storage of company equipment and vehicles
• Maintain compliance with all regulatory and company safety requirements
• Lead by example in the safe operation of all arboricultural equipment and machinery
• Conduct and demonstrate safe tree climbing practices, including aerial rescue readiness
• Oversee the proper application of chemicals in accordance with state regulationsTeam Leadership & Labor Management
• Provide direct supervision of two or more field employees
• Assign, plan, and direct daily crew activities and jobsite responsibilities
• Onboard and train new employees in climbing, equipment, safety, and company procedures
• Monitor employee timekeeping and approve timesheets for timely payroll submission
• Identify staff needs and take corrective action in hiring, coaching, or termination, with communication to the District ManagerCustomer Service & Communication
• Serve as liaison between the Arbor Division and internal/external clients
• Address issues proactively and ensure high levels of customer satisfaction
• Represent Monarch professionally on job sites and in client communicationsSupervisory Responsibilities
• Supervise, mentor, and support field staff on technical and safety practices
• Conduct employee performance evaluations and identify training needs
• Promote a culture of safety, accountability, and operational excellence

Compensation:
$65,000-$75,000 per year