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Residences Guest Service Agent
3 weeks ago
Hilton Hotels Corporation Miami, United States Part timeHilton Hotels - JobID: HOT0AM30 [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote ...
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Remote Customer Service Agent
1 week ago
Serenity Trails Travel Co Miami, United StatesJob Title: Remote Customer Service Agent · Job Type: Part-Time/Full-Time Available · Company Overview: · At Serenity Trails Travel Co, we specialize in providing comprehensive travel solutions tailored to meet the unique needs of corporate clients. As a leading travel agency, ...
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Customer Service Agent
1 week ago
MAXIMUS Consulting Services, Inc. Miami, United StatesSummary/Objective · Provide various services such as wheelchair, security and porter services. Exhibiting exceptional customer · service and communication skills. Ensure the safety of property and people. · Essential Functions · Reasonable accommodations may be made to enable ...
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Guest Services Agent
4 weeks ago
Wyndham Hotels & Resorts Miami, United States** Guest Services Agent** · Location: Miami, FL, US, 33172 · Property Name: La Quinta by Wyndham Miami - Airport West Req Id: 18005 · La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Miami - Airport West location in Miami ...
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Customer Service Agent
1 week ago
Serenity Trails Travel Co Miami, United StatesJob Title: Customer Service Agent - WFH · Job Type: Part-Time/Full-Time Available · Company Overview: · At Serenity Trails Travel Co, we specialize in providing comprehensive travel solutions tailored to meet the unique needs of corporate clients. As a leading travel agency, w ...
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At Your Service Agent
2 weeks ago
TB ISLE RESORT LP Miami, United StatesJob Details · Job Location · JW Marriott Turnberry Miami Resort & Spa - Aventura, FL · Job Category · Hospitality - Hotel · Description · Scope of position · The At Your Service Agent is responsible for answering calls made to the hotel and direct them appropriately to hote ...
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Freight Services Agent
1 week ago
Delmar International Miami, United States PermanentMandate: · Reporting to the Branch Manager, the Freight Services Associate will be responsible for monitoring international cargo from origin to its final destination as well as handling all customer needs regarding import and export documentation. You will be responsible for in ...
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Casual Field Service Agent
4 weeks ago
DHL International GmbH Miami, United StatesProvides customer service, sales and operational support for the Service Center Answers phone and greets visitors Resolves billing problems in relation to the Service Center Researches shipment tracking requests and provides feedback; attempts to res Field Service, Field, Agent, ...
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ISS Service Desk Agent
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Hellmann Worldwide Logistics Miami, United StatesFor more than 150 years, Hellmann Worldwide Logistics has been making strides in the freight forwarding industry because of our exceptional employees in the global Hellmann Family. Our unmatched passion for the employee experience and energy to servi Service Desk, Agent, Business ...
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Casual Field Service Agent
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DHL Express USA, Inc. Miami, United StatesWhat makes DHL great? Our People We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world. Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine DHL is committed Field Service, Field, Agent, Cu ...
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Call Center Customer Service Agent
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Fresh Form Draft Miami, United StatesCall Center Customer Service Agent · Department: Craftexcom · Employment Type: Full Time · Location: Miami, FL · Compensation: $ $30.00 / hour · Description · Job Title: Call Center Customer Service Agent · Location: Miami, FL · Welcome to Craftexcom, the dynamic and innova ...
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Customer Service Agent 2/7
4 weeks ago
Inktel Direct Corporation Miami, United States** Customer Service Agent 2/7** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO001745 Showing 1 location **Job Details** · **Description** · ****Role Responsibilities:**** · Assist customers in understanding and purchasing products and/or services ...
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Ramp Service Agent Part Time
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American Airlines Miami, United States Part timeIntro · Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with ...
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Remote Bilingual Customer Service Agent
2 weeks ago
Disabled Veteran Solutions Miami, United Statesper hour | Miami, FL, USA | Hourly | Full Time · Disabled Veteran Solutions is seeking experienced Inbound Customer Service Representatives to support government-based contracts in security, health and human services, and state benefits. · At DVS, we pride ourselves in our excell ...
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Guest Service Agent
1 week ago
Hilton Hotels Corporation Pembroke Pines, United StatesHilton Hotels - JobID: HOT0AN9B [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote ...
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Guest Services Agent
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Ocean Export Specialist
3 weeks ago
Altius Talent Miami, United StatesJob Description: · Coordinate and manage ocean export shipments from start to finish · Ensure compliance with all relevant regulations and documentation requirements · Liaise with carriers, agents, and customers to ensure smooth and timely delivery of goods · Provide exceptional ...
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Purchasing Agent
1 week ago
Ascendo Resources Miami, United StatesAmazing Opportunity for a Purchasing Agent in Miami · Are you ready to take your career to the next level? We have an incredible opportunity for an ambitious Purchasing Agent at a dynamic and growing design firm in Miami This up-and-coming company, known for its work with top tie ...
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University of Miami Miami, FL, United StatesUniversity of Miami is seeking a Registered Nurse (RN) Pediatric Hematology / Oncology Level II for a nursing job in Miami, Florida. · Job Description & Requirements · Specialty: Pediatric Hematology / Oncology · Discipline: RN · Duration: Ongoing · 40 hours per week · Shift: 8 h ...
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Sales Account Executive
4 weeks ago
Propy Title Agency Miami, United StatesJob Responsibilities · Generate new leads and qualify inbound leads through cold calling agents and brokers (50 calls per day) · Set up and run virtual and in-person meetings with Real Estate agents and brokers · Provide excellent customer service and build long-term relationsh ...
Guest Services Agent - Miami, United States - Hampton Inn & Suites by Hilton - Miami Brickell Downtown
Description
Position: Front Desk/Guest Service Agent
Salary: $16 - $18 per hour
Location: Hotel - Miami Brickell
Summary:
We are seeking a passionate and motivated Front Desk Agents to join our dynamic Front Desk Team. As a Front Desk/Guest Service Agent, you will be responsible for providing excellent customer service to all our guests, ensuring their stay is an enjoyable and memorable experience. You will be the first point of contact for guests, answering inquiries, providing recommendations and assisting with any concerns they may have.
Responsibilities:
Welcome guests to the hotel and assist them with check-in and check-out processes- Manage reservations and bookings- Respond to guest inquiries and provide accurate information and recommendations about the hotel's facilities and services- Address guest complaints and resolve issues in a timely and professional manner- Process payments and maintain accurate records- Assist guests with luggage and transport arrangements- Coordinate with other departments to ensure guests' needs are met- Maintain a clean and organized front desk and lobby area- Up-sell hotel services and amenities to guests
Requirements:
Excellent communication and customer service skills
Strong organizational and time management skills
Ability to multi-task and work under pressure
Proficient in using computer systems and software
Ability to work flexible hours, including weekends and holidays
Previous experience in a similar role, ideally in the hospitality industry
High school diploma or equivalent qualification
Fluent in English, knowledge of Spanish, Portuguese or other languages
Hilton OnQ PMS experience and/or Hampton or Hilton Family of Brands experience is ideal.
Candidate must be hands-on, organized, team motivator and adhere to brand and hotel standards. This is not an office position and requires candidate to work at the Front Desk. Must be available to work on a schedule which includes weekends and holidays and, 8-hour shifts that may be scheduled between 7am to 11pm. Paid training will be provided for selected candidate. A sign-on bonus of $500 is available for Qualified OnQ Certified applicants, if hired.
* Must be a legal resident of the USA and authorized to work in the USA to apply.
