Customer Service Representative – Marion, IN
1 week ago

Job summary
The Customer Service Representative - Eligibility Specialist (ES) is responsible for receiving high volume,often back-to-back, inbound calls about Medicaid, Supplemental Nutrition Assistance Program (SNAP)
and Temporary Assistance for Needy Families (TANF) programs.
The Customer Service Rep
is expected to also process applications and complete case maintenance activities such as changes to cases in the State eligibility system.
Job description
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