Business Analyst, Rx Returns - Winston-Salem, United States - Inmar

Description

The Business Analyst in Rx Returns possesses the ability to understand returns data as well as the business strategies of the clients.

The Business Analyst must be able to link data insights to actionable business insights and use storytelling techniques to get the message across or provide answers to business concerns or problems.

The incumbent must be detailed-oriented, organized, empathetic, remain calm under pressure and be a creative problem solve.


Primary AccountabilitiesOperational:
Participate in client meetings as neededProvide analysis to Account Managers and Sales for Business ReviewsParticipate as a member of cross-functional teams to provide data as neededIdentify clients' needs, clarify information, research every issue and provide solutions or alternativesManage and complete time-sensitive research and document findings in Salesforce and with the clientAnalytical:Responsible for creating and providing various reports for clients and assigned PODsCollects, analyzes and reports data to support decisions on day-to-day operations, strategic planning and specific business performance issuesWork with the Reporting Representative to explain variances and trendsIdentify opportunities to improve data and business processesWork with a variety of data sources - extracting knowledge and actionable information from massive datasetsUtilize strong Microsoft Excel, Alteryx and SQL skills in order to provide high-quality data analysis and support to clients, internal stakeholdersRequired QualificationsBachelor's Degree in Business, Business Analytics, or a related field required2-4 years of related work experienceProficient with Google Suite, Microsoft Office, SQL, Incorta, and AlteryKnowledge of Google Looker preferredAdvanced Excel Skills (Macros)

Proficient with SalesForcePropensity for LearningExcellent Written, Oral & Presentation Communication SkillsIndividual CompetenciesCommunication:
Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way for a complete understanding of meaning and intent

Problem Solving:
Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information

Analytical & Critical Thinking:
Ability to tackle a problem by using a logical, systematic, sequential approach

Curious:
A desire to inquire and learn, to seek new knowledge and wisdom, and to listen to the contributions of others with a genuine interest to better self, the team, and the organization

Vision & Strategy:
Takes a long-term view and builds a shared vision with others while positioning the organization for future success by identifying new opportunities, formulating objectives and priorities, and implementing plans consistent with the long-term interest of the organization in a global environment

Business Acumen:
Understands and is aware of how to think about and successfully make the right business decisions through the utilization of industry-specific knowledge and skills and strategic thinking tools and skills

Problem Solving:
Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information

Collaboration:
Works collaboratively with others to achieve group goals and objectives

Effective Execution:

Translates broad conceptual understanding of the company's strategy into a tactical plan of how it will happen including who will take on which tasks in what sequence, how long those tasks will take, how much the tasks cost, and how each task affects subsequent activities.

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

While performing the duties of this job, the associate is:

Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.

Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
Occasionally required to stand, kneel or stoop, and lift and/or move up to 25 pounds.
Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.


Occasionally:

Job requires this activity up to 33% of the timeFrequently: Job requires this activity between 33% - 66% of the time Regularly: Job requires this activity more than 66% of the timeSafetySupport a safe work environment by following safety rules and regulations and reporting all safety hazards.

As an Inmar Associate, you:

Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.

Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.

Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.

Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.

Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.

#LI-MS1We are an Equal Opportunity Employer, including disability/vets.