Quality Assurance Manager at CCL Healthcare - Stuart, United States - CCL Label

Description

Job Highlights

Work in a newly constructed, state-of-the-art production facility.

Who is CCL Healthcare?

CCL Healthcare, a division of CCL Label, is focused on producing secondary packaging within cGMP facilities. We pride ourselves in partnering globally with companies of all sizes and manufacturing our products locally to our partners. That is why we have 29 cGMP facilities worldwide and are growing. With over 65 years of printing experience, CCL Healthcare knows quality matters.

That is why we have invested heavily into 100% Vision Inspection Systems and deployed the most rigorous Quality Assurance process in the industry.

What does this mean for our partners? CCL Healthcare is dedicated to providing our partners with the lowest cost of ownership in the industry.

Our products are designed to increase packaging line throughput, minimize the investment in equipment, and deliver the highest quality products on the market.

What do we do?

CCL Healthcare is the largest global manufacturer of high-quality pharmaceutical labels, literature, digital folding cartons and specialty packaging components that ensure complete compliance with FDA-mandated requirements.

Our product line includes:
Folding Cartons
Printed Literature
Expanded Content Labels
Inverted Hanging Labels
RFID Labels
Tamper Evident Labels
Multi-ply Labels
Pressure Sensitive Labels
Smart Packaging

We make packaging solutions for:
Pharmaceutical Rx
Biotechnology
Contract Pharmaceutical
Generic Pharmaceutical
Pharmaceutical OTC
Medical Device
Clinical
Animal Health

Join the team at CCL Healthcare Sioux Falls

Now hiring for Quality Assurance Manager

What we offer

CCL offers an extensive benefits package that includes: vacation and paid personal off, health, dental and vision insurance, 401(k) match up to 8%, company-paid life insurance and disability insurance, employee assistance program, flexible spending account, and tuition reimbursement.

Job Summary & Requirements


Job Summary:
Develops, implements, and coordinates the quality process to prevent or eliminate non-conformances in new or existing products and processes. Oversees the Quality Assurance department to ensure the production processes meet consistent standards.

Duties include developing and implementing quality control tests, inspecting products at various stages, conducting audits, writing reports, maintaining certifications, documenting issues and driving corrective actions.

Serve as a company representative. Carry out supervisory responsibilities in accordance with company's policies and applicable laws.


Supervisory Responsibilities:
Direct Reports: 4-7 employees

Effectively leading team to meet business goals
Creating and managing team schedules
Managing workflow of the department and delegating tasks
Training of team members to ensure job duties are performed efficiently and effectively
Setting goals for workers and ensuring compliance with the company goals and objectives
Evaluating performance and providing feedback on an ongoing basis
Resolving employee issues and disputes
Prepare and enforce corrective actions
Maintain plant standards to ensure BRC and cGMP requirements are met
Enforcing compliance with company policies


Duties/Responsibilities:
Collaborate with the upper management team to set quality benchmarks
Create standards in accordance with industry standards and customer expectations
Identify quality control processes to ensure criteria are met at all times
Execute tests to check final product adherence to the company standards

Supervise department personnel to ensure efficient use of time, materials and resources, establish department and individual goals, and coach to improve performance within the department.

Provide process management to meet quality standards required by customers.
Manage customer complaints and work with others to resolve for customer and CCL satisfaction.
Maintain and expand all quality certification requirements.
Manage and properly close out corrective action process to correct non-conformances or complaints.
Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems, non-conformities and complaints
Interview, assign, schedule, monitor, coach, counsel, appraise, review job contributions and discipline employees.

Forecast staffing requirements based on scheduled jobs and manage staff levels and hours to meet or exceed operations labor budget expectations.

Manage relationships with key personnel.
Identify process improvement opportunities and implement necessary changes to positively impact production.
Participate and support all local, state and federal inspections.
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations


Required Skills/Abilities:
Prior experience as a quality manager in a production processing environment
In-depth understanding of industry quality standards and processes
Strong analytical and problem-solving skills
Strong leadership and management skills
Ability to positively influence others
Excellent communication and interpersonal skills
Detail oriented and highly organized
Skilled in time management and prioritization
Excellent critical thinking skills
Ability to make independent decisions
Proficient in Microsoft Office Applications and other systems as required


Education and Experience:
Bachelor's degree in related field.
Preferred 5-10 years industry experience and quality standards
Minimum 5 years' experience in supervising employees


Physical Requirements:
Regularly use hands to finger, handle, or feel; reach with hands and arms.
Regularly communicate in some manner either by speech/ hearing or through written communication.
Frequently required to stand, walk and sit.
Excellent visual discrimination for defect identification.
Occasionally lift and/or move up to 50 pounds.
Occasionally climb and balance; stoop, kneel, crouch or crawl.

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