Remote Customer Service Representative - Lubbock - Afni

Description

Start your career with Afni as a Remote Customer Service Representative.

About Afni

We believe in our employees and invest in their success. Our coaches and trainers work with you to achieve your goals, providing a supportive environment for growth and development.

What We Offer:

• A comprehensive training program that sets you up for success
• Paid time off, sick leave, health benefits, 401k matching contributions, and tuition reimbursement

About the Role

This position involves handling inbound calls from wireless customers, troubleshooting issues efficiently while delivering excellent customer service. You will also have opportunities to upsell products/services.

Your Responsibilities:

1. Deliver world-class customer service through empathetic communication and effective problem-solving skills
2. Multitask by processing orders, updating accounts records quickly while maintaining attention to detail
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